Jacqueline McCarthy

Experience

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  Jack Patrick's Restaurant

  Jun 2007 - Mar 2011

  Waitress

  • Dealt with customer orders/bookings, payments, queries.• Worked effectively and successfully with staff members.• Showed flexibility in adapting from kitchen role to waitressing role regularly.• Responsible for opening and closing restaurant.

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  Murphy's Restaurant

  May 2011 - Jul 2014

  Waitress

  • Member of a flexible team responsible for planning, preparing, and serving customers to a high standard • Maintained a high standard of sanitation in the restaurant• Improved team work skills by working closely with employees• Took initiative to complete the HACCP course • Responsible for organizing table bookings, improving my time management skills• Member of a team responsible for the preparation and service of food for large functions• Developed good organizational skills from dealing with customer orders, queries, bookings and payments.• Maintain customer service and satisfaction by working in an efficient manner at all times• Trusted and responsible for opening and closing restaurant and handling finances• Train in new members of staff as required• Developed excellent communication skills in dealing with a variety of customers Show less

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  Kerry Group

  Apr 2015 - Sept 2015

  Supply Chain Planner

  - Responsible for all customer orders - Liaise with the central customer care team on order queries/issues.- Liaise with the Planning, Production and Quality teams to ensure that all orders are scheduled and released on time.- Liaise with the Transport and Warehouse teams to ensure the timely dispatch of orders- Trouble shooting of issues that are impacting negatively on the delivery of orders on time- Analysis and reporting of relevant metrics and the proactive management of these to ensure the targets are achieved- Lead daily open order review meeting - Responsible for OTIF and Kerry USA reports- Liaise with site procurement to ensure that orders that involve co manufacturing and being processed on time Show less

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  Sota Prosthetics

  Jun 2016 - Sept 2016

  Intern

  Handled customer care queriesLiaised with clients and physiotherapistsResponsible for invoicing both the HSE and clientsLiaised with production to ensure the timely dispatch of stock Organise shipments to clients

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  The Food Safety Company

  Oct 2016 - Oct 2019

  Food Safety Consultant

  Responsible for managing food safety compliance within a variety of premises within the Munster Region.Ensuring detailed food safety audits are carried out to identify non-compliances with the Food Business based on the 5 key aspects of food safety; - Food Storage – Operational Hygiene – Structural – HACCP – Staff & PersonnelDealing with alleged food poisoning complaints. Experience delivering Level 1 and Level 2 training within the Munster Region to a variety of clients from butcher shops, restaurants and cafes. Active member of the EHAICreation, design and review of Food Safety Management Systems within a variety of food premises. Responsible for marketing activities within the Food Safety Company, brochures, EXPO’s etc. Attendance of FSAI, RAI and SFPA events. Liaise with clients to ensure labelling is correct within the establishment and implement corrective action if required. Responsible for nutritional analysis within many premises. Responsible for tendering for contracts within the Food Safety Company. Show less

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  The Food Safety Co

  Oct 2019 - now

  • Operations Manager

    Jun 2023 - now

  • Consultancy Manager

    Feb 2021 - Jul 2023

  • Team Lead

    Oct 2019 - Feb 2021