Cris Adrian Alindogan

Experience

• 

  Stream Global Services

  Apr 2009 - Jan 2010

  Support Specialist

  Provided service to subscribers of an American Satellite Radio company.

• 

  APAC Customer Service

  Jun 2010 - Jun 2011

  Senior Technical Support Specialist

  Provided level 2 assistance to first line representatives who helped customers with their Satellite Radio subscriptions.

• 

  Wipro BPS

  Jan 2012 - Apr 2016

  Managed a team of technical representatives for Bell IPTV. As part of my responsibility in the leadership team, I have helped with the improvement of our calls’ quality by partnering with the Quality Lead through proposals of solutions and diligent monitoring & follow throughs. Provided technical assistance to Home Phone subscribes of the same Canadian telco. Due to shown excellence, I was assigned to handle call escalations and help production by sharing my expert. Eventually, I conducted training and was given a team to manage as my training grounds to the Team Lead role stated above.

  • Team Lead

    Apr 2014 - Apr 2016

  • Associate

    Jan 2012 - Apr 2014
• 

  WNS Global Services

  Jan 2016 - Dec 2016

  Team Lead

  Managed a team of representatives who service customers of Expedia. Key part of the role is to drive performance by coaching, call auditing, floor supporting and issuance of disciplinary actions with diligent documentation. The job also included data analysis & action planning.

• 

  SGS & Co

  Aug 2020 - Apr 2023

  Lead project management of label artwork and 3D renders for Unilever Philippines. Responsible for managing client escalations & process improvement. Team’s responsibilities are costing, project & client management, delivery and invoicing.Also supervised maximum of 30 Project Managers for The Coca-Cola Company EU, Procter & Gamble, GSK, Nestlé, Target & Conagra. Managed retail POSMs for Target Corporation in Minnesota.Traffic management for corrugated POSMs.

  • Project Manager Lead

    Jul 2021 - Apr 2023

  • Project Manager

    Aug 2020 - Jun 2021
• 

  Hogarth

  Apr 2023 - Jul 2024

  Integrated Project Manager

  - Leads production of Shopper & Above The Line campaigns for StudioX – The Coca-Cola Company ASP.- Markets covered are Singapore, Malaysia, Indonesia and Papua New Guinea.- Responsible for costing, project & client management, delivery and reporting of billing.- Content produced are prints, digitals, moving images & transcreation for social media, OOH, Cinema & TVCs.- Tools: Dash, FIDO

• 

  Greenpark

  Jul 2024 - now

  Senior Project Manager

  - Manages day-to-day operations of social media campaign for Del Monte Kitchenomics Philippines.- Manages resources by analyzing and reporting of resource/budget utilization.- Identifies mandays of human resources for costing purposes.- Pipeline, capacity & timeline management.- Client-focused: Presentation of creative outputs to clients and briefs in feedback to the creative team.- Support to Account Management: Costing, timelines and feasibility checks.- Support to Social Media Management: Social Content Calendars, Social Media Performances & Social Media Strategies- KOL Management: Cost monitoring, WIP monitoring, payments.- Asset Types: Statics, Multi-photos, Animations, Films, Copies.- Platforms: Facebook & TikTok- Tools: ProofHub Show less

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  Paper Plan

  Mar 2025 - now

  Senior Project Manager

  - Owns and optimizes project workflows in ClickUp, ensuring efficiency and accountability.- Manages product development lifecycle, coordinating cross-functional teams.- Contributes to e-commerce growth initiatives, ensuring alignment with $10M revenue goals.- Oversees reporting, dashboards, and performance tracking.- Drives deadline adherence, process improvement, and stakeholder alignment.