
Margaret M.
Manager

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About me
Knowledge base manager♦️Knowledge management♦️ ISO 30401:2018♦️Training delivery♦️Taxonomy♦️Project and product management
Education

Fitzwilliam Institute Dublin
-Institute of Commercial Management Diploma in Website Development
Dublin VEC
-Joint Education Board (JEB) IT trainer Diploma Distinction
Irish Times Training
2014 - 2014Certificate in Digital Marketing
University College Dublin - Innovation Academy UCD
2017 - 2017Post-Graduate Certificate in Creativity, Innovation and EnterpriseHaving fun with Innovation sprints, design thinking and new approaches to client challenges.

University College Cork
-B.Sc Hons Science
University College Dublin
-Dip LIS Library and Information Science Hons
Experience

The Consortium of Irish University and Research Libraries- IRIS Project
Mar 1996 - Feb 2000ManagerProject Manager, then manager of IRIS, a union catalogue and interlibrary loan service. The service was run as a limited company, IRIS Ltd and I reported to the board which comprised of the head librarians of the Irish University and Research Libraries (TCD, UCD, UCG, UCC, DUC, UL, Maynooth, Forbairt).

A&L Goodbody
Mar 2001 - Dec 2015Knowledge Manager (Systems)Knowledge Manager. I worked closely with IT, the knowledge team and outside technology vendors to research, evaluate and/ or collaborate on the implementation of a range of systems used to capture, store and share documents and know how. Firm side project manager/product manager on two major client facing knowledge websites, ExtraLaw and the Online Client Knowledge Centre.Practical working knowledge of many of the main systems used in use large corporate legal practices including the following: ♦️Document management systems♦️Know How Databases ♦️Federated Search♦️Intranet portals♦️Document automation (pilot)♦️Cloud based knowledge extranets for clientsI monitored developments in many new areas of legal and knowledge technologies to write briefing papers and update notes for senior management and contributions to client presentations. For business development purposes I co-authored submissions for KM awards. Show less

University College Dublin
Mar 2017 - Aug 2017Post Graduate Study in Innovation, Entrepreneurship and Enterprise- Innovation Academy 2017Had fun with Innovation sprints, design thinking and new approaches to client challenges and was based in the Guinness Enterprise Centre - GEC - Dublin. http://gec.ie/ and UCD. Having graduated, I am now a member of the UCD Innovation Academy.

Arthur Cox
Jan 2019 - Feb 2021Knowledge Management SpecialistWorking with the professional support lawyers, IT, learning and development and legal colleagues on knowledge base management, knowledge systems strategy, know-how system requirements and gap analysis on existing system and processes. Training and inductions on knowledge management and knowledge systems for trainees, practice teams, new joiners.
Licenses & Certifications
- View certificate

Windows 10: Organizing Files and Folders
LinkedInFeb 2021 - View certificate

Online Searching Tips and Tricks
LinkedInNov 2020 - View certificate

Microsoft Teams Essential Training
LinkedInDec 2020 - View certificate

Project Management Simplified
LinkedInJan 2021 - View certificate

Planning Your Career and Your Life
LinkedInNov 2020
Volunteer Experience
Volunteer - Dublin Book Festival
Issued by www.dublinbookfestival.com on Nov 2016
Associated with Margaret M.Volunteer - Bram Stoker Festival
Issued by http://www.bramstokerfestival.com/ on Oct 2016
Associated with Margaret M.
Languages
- frFrench
- enEnglish
- irIrish
- laLatin
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