Pankaj Madan

Experience

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  Novel IP (formerly known as Patentmetrix)

  Sept 2001 - Dec 2005

  Technical Associate

  • My profile here was researching on and preparing patent applications for inventions. These applications included details on physical structures and various modes of working of inventions. Also, I made visual illustrations for these applications using PowerPoint presentations.• My job profile also included searching, analyzing and developing reports on pre-existing patents.• Additionally, I developed a training course for preparation of patent descriptions. This course outlined the steps in the process of writing patent descriptions. Show less

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  Quest Ventures Co-ordinators Pvt. Ltd

  Jan 2007 - Nov 2010

  Business Writer and Quality Analyst

  Job Title: • Wrote descriptions on products and services offered by U.S. companies, based on their Websites. • The products and services were in various domains, such as telecom, software, automobiles, travel, healthcare, sports, education and financial services.

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  Aptara

  Dec 2010 - Jul 2012

  Technical Writer

  Wrote user guide and release notes for a help desk software and a hospitality management software. Was involved in the information gathering, designing, development and review phases.

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  PSoft Pvt. Ltd.

  Aug 2012 - now

  Senior Technical Writer

  • Designed and developed user guides, installation guides, quick reference guides and release notes.• Created documentation for various domains, including finance, healthcare, CRM and HRM systems.• Have good knowledge of Document Development Life Cycle (DDLC) and Agile Development Methodology. • Have used tools such as MS Office, Framemaker, Robohelp, Wiki, SnagIT and MS Visio for creating technical documents.