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Jessica Thibault

Jessica Thibault

Followers of Jessica Thibault486 followers
location of Jessica ThibaultGreater Bordeaux Metropolitan Area

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  • Timeline

  • About me

    International Key Account Manager chez Octopia

  • Education

    • University of Nottingham

      2009 - 2012
      Bachelor of Arts (B.A.) Hons. Film & TV studies and Cultural Sociology 2.2

      Activities and Societies: Senior Student Ambassador for the Marketing & Communications Departement of the University - Committee Member of Nottingham University Television Station Committee Member of NUSURF (Nottingham University Surf Club) - Publicity Member of the Elections Committee - Ensuring the good and fair running of the yearly Student Union's elections Member of the Student's Volunteering Center Course Representative throughout the Degree Freshers' Week Representative for the safety campaign Implication of the Media on society and culture. Dissertation : comparative analysis in ratings and censorship US/UK.

    • Oxford Brookes University

      2012 - 2013
      Master of Science (MSc) International Mangement 2.1

      Activities and Societies: Member of the Water sports club Created "Funday Sunday" weekly post-graduate event on Campus Shop assistant at the student shop - Restocking shelves, customer service, in charge of the till. Course Rep - Liaising with staff and students, attending meetings Modules included : Marketing, Leading and Managing Across Cultures; Global Strategic Perspectives; Global Environmental Analysis Finance, Accounting & Statistics; Corporate Social ResponsibilityProjects included : International Consultancy Project : in partnership with ESC Dijon, we carried out a consultancy project for a local business. The team was based both in Dijon and Oxford, we worked via conference calls and other online platforms to finally deliver a professional… Show more Modules included : Marketing, Leading and Managing Across Cultures; Global Strategic Perspectives; Global Environmental Analysis Finance, Accounting & Statistics; Corporate Social ResponsibilityProjects included : International Consultancy Project : in partnership with ESC Dijon, we carried out a consultancy project for a local business. The team was based both in Dijon and Oxford, we worked via conference calls and other online platforms to finally deliver a professional presentation in front of the company representative. Independent Consultancy Project : I carried out a marketing research project for Oxford City Council which involved writing an academic dissertation, delivering a presentation both for Oxford City Council and the University and writing a business report for the City Council. The dissertation was an analysis of the marketing strategy to adopt in view of the new commercial services to be provided by the City Council. Show less

  • Experience

    • International Chamber of Commerce

      May 2014 - Sept 2016

       Managing a complex calendar with over 400 events per year in the world Organizing visits; preparing programmes and logistics for conferences (rooms, documentation, resfreshments…) Digital marketing (mailing campaigns); updating the CMS; participating in developing social media accounts Analysing marketing efforts (statistics) + elaborating communication tools from the data collected Managing a USB project; replacement of hardcopy publications by electronic materials In charge of shipping materials for conferences all around the world Show less

      • Project Officer

        Mar 2016 - Sept 2016

      • Promotion Assistant

        Sept 2015 - Mar 2016

      • Bilingual Assistant

        May 2014 - Sept 2015

    • Cdiscount

      Mar 2017 - Apr 2021

      * In charge of developing the different customer care practices for new marketplaces the team would sign up to. Understanding all the KPIs and specificities of the marketplace or country and writing up the process. Creation of a decision tree to facilitate operators' work with templates associated to the different situations. Setting up new projects and processes as the team grew. Understanding new tools and training new staff to the tools. Training and developing the knowhow of all new team members (up to 6). Managing the global KPI's for the team. Show less

      • International Key Account Manager

        Jan 2020 - Apr 2021

      • Team Leader Customer Care

        Feb 2019 - Jan 2020

      • International Customer Care

        Dec 2018 - Feb 2019

      • Buying Team Assistant

        Mar 2017 - Dec 2018

    • Octopia

      Apr 2021 - now
      International Key Account Manager

      * In charge of several key accounts valued over 4M€/Y ; some of the duties include sales promotions and campaigns, identifying new levers for business, upkeeping the latest assortment with top brands and products, developing the business partnership with the different European marketplaces, respecting the tailored KPIs and maintaining a expert technical knowhow of the catalogue and order flows. * A team-leader role over the past year for which duties included; training the 10 new teammates, helping them develop their portfolio and marketplace knowhow, developing a unique team spirit with the challenges of remote working.* A unique expertise in over 80 European marketplaces in a vendor's perspective. Show less

  • Licenses & Certifications

    • Big Data for Better Performance

      Open2Study

  • Volunteer Experience

    • Volunteer

      Issued by Student Volunteering Center, University of Nottingham on Sept 2009
      Student Volunteering Center, University of NottinghamAssociated with Jessica Thibault

    • Representative

      Issued by Easy Tiger Campaign, Student's Union, University of Nottingham on Sept 2010
      Easy Tiger Campaign, Student's Union, University of NottinghamAssociated with Jessica Thibault

    • Member of the Elections committee

      Issued by Elections Committee, Student's Union, University of Nottingham on Feb 2012
      Elections Committee, Student's Union, University of NottinghamAssociated with Jessica Thibault