Patryck King

Experience

• 

  TD SYNNEX North America

  Apr 2013 - May 2024

  Conducted in-depth business analysis, including process mapping, data analysis, and requirements gathering, to identify improvement opportunities.Facilitated workshops and meetings to elicit business requirements and ensure alignment between business needs and IT solutions.Collaborated with stakeholders to define project objectives, success criteria, and key performance indicators (KPIs).Utilized business intelligence tools and techniques to analyze data, generate reports, and deliver actionable insights to drive business growth and operational efficiency.Utilized Agile methodologies to prioritize and manage the product backlog, ensuring timely delivery of features and enhancements.Conducted user acceptance testing (UAT) to validate system functionality and ensure alignment with business requirements.Provided technical application support to end users, promptly resolving issues and ensuring minimal disruption to business operations.Translated business requirements into detailed product specifications and user stories, fostering effective communication with technical teams. Show less Managed the sales operations team, and provided support to ensure efficient and effective sales processes.Developed and implemented operational strategies, goals, and targets in collaboration with the sales and marketing departments.Conducted data analysis and generated reports to identify trends, performance gaps, and opportunities for improvement.Streamlined sales operations processes, including order management, sales forecasting, and territory alignment.Monitored key performance indicators (KPIs) and implemented performance management initiatives to drive productivity and efficiency. Show less Collaborated with cross-functional teams to improve and standardize business practices, maximizing profit and efficiency through SAP and the Microsoft Office Suite.Generated various sales reports to track business trends, orders, and workplace efficiency.Partnered with external departments to provide optimal solutions for both internal and external customers.Established performance standards and prioritized tasks for Sales Representatives.Delivered superior customer service by promptly resolving concerns and ensuring customer satisfaction. Show less

  • Sr. SAP Business Analyst

    Dec 2022 - May 2024

  • SAP Business Analyst

    Jul 2019 - Dec 2022

  • Sales Operations Supervisor

    Mar 2018 - Jul 2019

  • Project Specialist

    Jun 2016 - Mar 2018

  • Senior Sales Support Representative

    Aug 2014 - Jun 2016

  • Sales Support Representative

    Apr 2013 - Aug 2014
• 

  Trulieve

  May 2024 - now

  Information Technology Business Analyst