Geok Ling Ong

Geok Ling Ong

Sales Account Manager

Followers of Geok Ling Ong223 followers
location of Geok Ling OngSingapore, Singapore

Connect with Geok Ling Ong to Send Message

Connect

Connect with Geok Ling Ong to Send Message

Connect
  • Timeline

  • About me

    Deputy Manager at LTA (Singapore)

  • Education

    • Republic Polytechnic

      2005 - 2008
      Diploma of Business Computing, Business Computing
    • Nanyang Technological University

      2019 - 2021
      Master of Science - MS Information Systems

      Specialised in Human Computer Interaction, User Experience Design and Mgmt of Systems and Services

    • Singapore Management University

      2009 - 2012
      Bachelor of Science (B.Sc.) Management Information Systems, 2nd Major Marketing
  • Experience

    • DELL Singapore Pte Ltd

      Feb 2008 - May 2009
      Sales Account Manager

      •Achieving targets and sales quotas consistently.•Market and sell computer hardware and other peripherals to commercial clients.•Acquire recent accounts; retain and ensure proper functioning of existing accounts. Process projectorders and after sale service to clients.•Develop solutions for client's microcomputer requirements and after-sales maintenance.

    • Khoo Teck Puat Hospital

      Apr 2011 - Jul 2011
      Business Analyst Intern

      •Assisted as an acting supervisor to oversee a department of 56 employees with minimal supervision fortwo weeks.•Analysed and successfully proposed changes and developed both IT and non-IT solutions thatstreamline the work processes, turnaround time and productivity.

    • Ley Choon

      Jan 2013 - Jun 2015
      Business Analyst

      • Act as a liaison for business subject matter experts, technical teams and/or third-party developers.• Lead and assist change processes induced by ERP system with minimum supervision.• Facilitate change management across entire process from testing to project delivery.• Gather, analyze and plan system enhancement requirements.• Implement business solutions to reduce cost and improve productivity.• Document As-Is and To-Be workflows, user guides and training materials.

    • LTA (Singapore)

      Jun 2015 - now
      Deputy Manager

      - Common Bus Fleet Management System- On Demand Public Bus

  • Licenses & Certifications

    • ITIL v3 Foundation

      Apr 2018
    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Jun 2021
    • CITPM (Associate)

      Singapore Computer Society
      Oct 2017
    • GCC Certified Foundation

      GovTech Singapore
      Aug 2020
    • Certified Agile Service Manager (CASM)

      DevOps Institute
      May 2021
    • Microsoft Certified Azure Fundamentals

      Microsoft
      Aug 2020
    • Certified Usability Analyst

      Human Factors International
      Aug 2021