Deep Enrich
Roberto Umaña
Technical Support Engineer
156 followers
San Jose, Costa Rica
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About me
Networking Expert | Windows & Azure Administrator | Phytonista | Data Analytics | AI
Education
Cisco Networking Academy
2016 - 2019
Experience
Verizon Business
Nov 2014 - Nov 2015Technical Support EngineerMy role was specific to troubleshoot Verizon Networking Circuits for companies.
Cisco
Nov 2015 - Oct 2018Technical Support EngineerProvided technical support for critical Cisco VoIP servers, ensuring optimal performance and resolving complex issues.Gained strong knowledge in Networking and Virtualization.
Microsoft
Oct 2018 - Oct 2024Technical Cloud Support EngineerWorked at the Windows Storage, Cluster and Virtualization Team until 2021, then I moved to the AzureApp Services Team.
Databricks
Oct 2024 - nowSenior Technical Solutions Engineer
Licenses & Certifications
- View certificate
Microsoft Certified: Azure Fundamentals
MicrosoftJun 2023
- View certificate
Microsoft Certified: Azure Administrator Associate
MicrosoftJun 2024 - View certificate
Databricks Level-Up training
Cloud AcademyJun 2024 - View certificate
DevOps Fundamentals
QA LtdSept 2024
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