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Ryan Homan

Ryan Homan

Store Relief Manager/ Head CSR

Followers of Ryan Homan65 followers
location of Ryan HomanAberdeen, Scotland, United Kingdom

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  • Timeline

  • About me

    Sales Manager at David Lloyd Clubs

  • Education

    • Meldrum academy

      2005 - 2011

  • Experience

    • Blockbuster

      Dec 2011 - Jul 2013
      Store Relief Manager/ Head CSR

    • McCalls Ltd

      Jul 2013 - Jul 2014
      Customer Service Representative

    • Xeretec Ltd

      Jul 2014 - Jul 2016
      Support Agent

    • Mercedes-Benz

      Jul 2016 - Jul 2018
      Sales Executive

    • Aberdeen Audi

      Jul 2018 - Aug 2019
      Sales Executive

    • Peter Vardy Ltd

      Aug 2019 - Apr 2023
      Retail Sales Manager

      Managed site performance and handled both digital and in-person leads.● Developed outbound marketing strategies and created procedures for the team.● Conducted daily team meetings to ensure alignment and productivity.● Assisted regional sales teams in delivering sales training sessions to improve efficiency and drive sales numbers.● Listened to and advised customers to understand their needs and provide tailored solutions.● Structured and negotiated quotations and finance deals to optimise sales opportunities.● Utilised CRM database to track customer interactions and enhance sales effectiveness.● Presented offers, processed orders, and implemented new systems for improved efficiency. Show less

    • David Lloyd Clubs

      Apr 2023 - now
      Sales Manager

      ● Lead and manage the sales team to achieve revenue targets and membership goals.● Develop and implement sales strategies to drive membership growth and retention.● Within a few months of being in the role, entrusted with the responsibility of overseeing performance and driving sales at an additional club due to exceptional performance at the Aberdeen location.● Collaborate with regional management to develop future plans for involvement in assisting the region with sales and performance enhancement.● Utilise CRM database to track leads, customer interactions, and sales performance.● Train and coach sales staff on effective sales techniques and customer service.● Analyse sales data to identify trends and opportunities for improvement.● Foster positive relationships with members to enhance their experience and satisfaction.● Ensure compliance with company policies and procedures. Show less

  • Licenses & Certifications

    • Xerox Certified Analyst Professional

      Feb 2016