Apoorva Verma

Experience

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  Umeed India Foundation (UIF)

  Jun 2014 - Jul 2017

  Project Manager

  • Recruited and conducted the on boarding of volunteers and new employees – created targeted recruitment strategies to attract key candidates.• Contribute to written work including policy analysis and research reports.• Received and receipted donations; and accurately entered and updated volunteer database (i.e. 200+ volunteers) including assessed, cleaned, validated, and analyzed large datasets using a SQL database to support fundraising campaigns.• Planned, coordinated, and executed awareness campaigns in collaboration with social media influencers.• Contributed to the development of organizational guidelines – resulted in increasing team productivity and improving operational efficiencies. Show less

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  TSA Group - Australia

  Oct 2018 - May 2019

  Project Officer

  •Monitor helpdesk requests for helpdesk calls relating to datacenter infrastructure and services, ensuring problems are accurately diagnosed and resolved expediently.•Promptly responding to queries on software and hardware problems.•Undertake quality assurance testing across systems, platforms and devices and to ensure compliance with appropriate accessibility guidelines•Undertake annual audits of all ICT equipment to certify serial numbers, software and password registers of stock are recorded and monitored.• Collaborate with to respond to ICT issues and demands across the agency.•Deliver customer service to expected high level standards in a prompt and efficient manner.•Maintaining work instructions/reference guides and procedural documents to meet current business needs. Show less

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  Diversitat

  Mar 2020 - Jun 2020

  Project Administrator

  • Collation and analysis of data and information on key issues• Conducted interviews of newly arrived refugees to ascertain their personal needs and requirements (including housing, transportation, and financial services); conducted extensive research and presented the final findings and reports to the clients• Performed secretariat duties – recorded, prepared, and distributed meeting minutes• Accurately entered and updated collected data into MS Excel; and created and posted social media content on LinkedIn page. Show less

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  Seaford RSL

  Oct 2020 - Dec 2021

  Team Supervisor

  - Ensure that shifts run smoothly, including managing seating, service timing, and staff rotations.- Conduct training for new hires and provide ongoing support and feedback for current staff.- Address any performance issues and handle disciplinary actions when necessary.- Track sales and monitor service performance, suggesting improvements or changes as needed.- Conduct routine checks to maintain health and safety standards within the restaurant.

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  Unifresh Processors

  Dec 2021 - Mar 2022

  Project Officer

  - Coordinate with cross-functional teams (engineering, production, quality control, etc.) to ensure project milestones are met.- Manage timelines, budgets, and resources effectively to ensure the successful delivery of projects.- Ensure that food processing operations meet regulatory standards (e.g., food safety, hygiene, and labeling regulations).- Collaborate with the R&D team to develop new food products or improve existing ones.- Provide regular updates to senior management, clients, and other stakeholders about project progress.- Track expenses and ensure that projects are completed within financial constraints. Show less

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  TAFE SA

  Mar 2022 - Jan 2023

  Financial transactions officer

  - Maintaining accurate and up-to-date financial records in the TAFE's financial systems.- Managing and processing invoices, purchase orders, and expense claims and assisting with the preparation of financial reports.- Assisting students, staff, and external parties with financial queries or concerns.

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  SA Health

  Jan 2023 - now

  Billing and Reporting Officer

  •Responsible for delivering range of efficient, timely and accurate processing of invoices in SAAS and Oracle (PSCM), on behalf of SA Heath Infrastructure team, Local Health Networks, and Government project (EMR).• Ensuring robust systems and controls are in place, including maintaining documented process maps / procedure manuals of all processes. Keeping track of Purchase orders, Monthly recharges under specific cost centers (RIs). • Managing invoice, purchase orders and budget of every Job conducted within DHSA; liaising with Project managers and communications engineers regarding vendor dispute and overdrawn purchase orders.• Presenting financial updates and forecasts to project teams and senior leadership, creating detailed financial analyses and recommendations for ongoing projects•Monitoring and reporting on the administration of assigned billing functions, as required, to support their ongoing compliance with relevant agency standards and procedures.• Coordinating & supporting a range of projects like ECPS, EMR and OCMIO Projects, to facilitate the achievement of improvements in vendor management outcomes.• Analyze billing data to identify trends, discrepancies, or anomalies.• Monitoring project financials to ensure compliance with relevant standards and regulations, and maintaining accurate documentation for audit purposes.• Providing effective and responsive training and support to ensure the ongoing effective application of billing procedures and processes.• Contributing to the maintenance of mechanisms and processes to gain feedback, monitor client satisfaction and evaluate and report on program and project outcomes.•Supporting the provision of a detailed overview of the billing process, including identifying patterns and issues, and providing information and advice to support vendor relationship management and change identification. Show less

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  Australian Kookaburra Kids Foundation

  Mar 2024 - now

  Program Support Officer/ Acting Program Lead

  - Assist in the implementation and monitoring of community services programs, ensuring that they run smoothly and meet program objectives.- Coordinate logistics for program activities, workshops, or events.- Maintain accurate records of program activities, participant details, and outcomes.- Liaise with program participants, community members, and service providers to ensure effective communication and coordination.- Maintain databases, filing systems, and documentation for compliance and auditing purposes.- Address challenges or issues that arise during program delivery, finding practical solutions to ensure service continuity.- Ensure programs and services comply with relevant legislation, policies, and community service standards. Show less