Kris Cooper

Experience

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  Egg plc

  Oct 2003 - May 2008

  Senior Operations Associate

  Working in the Operations department I gained experience in Account Management, Monetary Transactions, Dept collection and Credit control. I also progressed well within the company and worked my way up from Associate to Senior Associate in a short space of time.Responsibilities: Attend daily management meetings with plan of action for each dayProviding support for my team leader on a day to day basisBuild and Maintain working relationships with external debt management companiesDeliver Management Information within agreed timescalesLiaising via telephone, e-mails and letters with customers and solving problemsTrain new team members on teams processes and provide support if neededQuality check other associates work and provide constructive feedback where appropriate Show less

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  RWE npower

  Jul 2008 - Nov 2009

  Finance / Management Information Analyst

  Working in the Management Information team for one of the largest utilities companies I gained high level of exposure to Senior MI tasks including providing financial reports for the Senior Area Management team and business packs for the regional managers. In my role I was pro active and had other roles outside of my role remit such as designing a multi-functional database in Microsoft Access used by 10+ users.Responsibilities:Design, produce and interpret MI reports in line with requests from various areas of the business including FinanceManage projects including defining timescales, gathering and interpreting requirements, formulating and executing solution plans, through to thorough testing and implementationMaintain database applications created by the teamProvide ad-hoc analysis and support to the business, solving problems and answering queries that arise day to day including database maintenance, general troubleshooting and assisting with presentationsDevelop new reports in line with the changing needs of the business including designing report templatesPro-actively identify weaknesses in current reporting and make recommendations for redesigning these reports Show less

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  Deutsche Bank

  Nov 2009 - Sept 2010

  Senior MIS Analyst

  Experience within Derivative Operations for a leading financial services organisation in Birmingham City Centre. The Derivatives Management Information team is responsible for production of all MI reporting for Derivatives Documentation and Settlements processes, covering confirmations and cash flow volumes as well as outstanding confirmations and Nostro breaks. In August 2010 I received an incentive award for the work I had contributed to the team.Responsibilities:Responsible for coordinating, collating and preparing MI business packsIdentify and implement improvements to MI reporting processes to shorten reporting periods and improve quality and completenessProvide commentary for monthly reports Provide 1st line support for all queries in the group mailboxProvide an ad hoc reporting service for key business areas when requiredMaintain procedural documentation Show less

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  Compass Group

  Sept 2010 - Nov 2012

  Management Information Analyst

  Working within the HR Resourcing department for a world-leading foodservice and support services company. During this time I have been able to develop a large portfolio of reports including monthly business packs and weekly trend analysis. In addition, in Microsoft Access 2003 I have created a fully operational recruitment system, Talent Pool database, Contract Management System, and a database to manage Academy candidates. All of these are used daily by 30+ users and have advanced functionality such as SMS, email, automatic reporting and advanced search options. Responsibilities:• Produce weekly and monthly MI Reports• Develop new reports in line with business requirements• Liaise with Senior management and provide valuable trend analysis• Support Resourcing dept for all ad hoc reporting queries• Provide first line support for all the databases that I have created• Support Resourcing Project Manager with current/future projects Show less

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  PwC

  Jan 2012 - now

  My role was to provide expertise in the utilisation of the Oracle PeopleSoft HR database (PeopleSoft v8.9) being used in 33 Firms across PwC worldwide.Responsibilities:• Review and action requests for updates to the system. Including setup, mass uploads of data, designing of query reports, and changes to the system• Analyse and document business processes• Collecting business requirements and translating these into functional specifications and detailed test plans• To provide the link between the customer, development team and any other 3rd parties throughout development cycles• Development of training material to assist end users in the utilisation of the system Show less

  • Global People Technology - Product Owner

    Nov 2019 - now

  • Global People Technology - Manager

    Sept 2015 - Nov 2019

  • Global HC IT - Functional Analyst

    Jan 2012 - Nov 2015