Ian MacNaught

Experience

• 

  The Home Depot

  Jan 2017 - now

  Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team.

  • Operation Assistant Store Manager

    Sept 2022 - now

  • Customer Experience Manager

    Jan 2022 - Aug 2022

  • Department Supervisor

    Jan 2017 - Dec 2021