Clinton Tolbert

Experience

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  WTH Technologies Group, Inc.

  Mar 2013 - Nov 2016

  Junior System Administrator

  - Install and configure network routers and switches- Install and configure Vidyo, Polycom, Cisco, and Crestron video conferencing equipmen- Maintain and support video conferencing equipment- Respond to trouble tickets and repair or find the root cause of issues that equipment might be having- Pull data cables for new or existing offices- Terminate LAN drops and patch all cables in LAN room in a nice, neat, and organized way- Configure and maintain Windows servers- Create and query SQL databases- Perform System Admin responsibilities: add users and computers, change and apply group policies, add roles to existing servers, configure DHCP servers, configure DNS servers, create and share network data (shares) Show less

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  AnswerFirst Communications, Inc.

  Nov 2016 - Feb 2020

  System Administrator | Software Developer

  - Manage and configure local and cloud assets including Windows and Linux servers- Configure and maintain CloudFlare remote DNS service- Utilize ServiceNow ticketing system to prioritize issues, troubleshoot and implement fixes- Developed ServiceNow automated onboard/offboarding workflows driven by JavaScript- Developed API integration with ServiceNow to reduce licencing cost by $7,500 a year- Experience using Visual Studio Code and Microsoft Visual Studio- Create and maintain API integrations for 200 clients using PHP, JSON, XML, and JavaScript- Designed and developed logging system for API calls, with 30 days of searchable records- Configure and maintain WordPress sites and custom built websites- Create web pages and web forms using HTML, CSS, PHP, and JavaScript- Refactored old existing PHP files to conform more to agreed upon standards within company Show less

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  Raymond James

  Feb 2020 - Jul 2021

  Configuration Analyst - ServiceNow Discovery

  - Build and maintain Probes and Sensors using JavaScript- Utilize ServiceNow Discovery to find devices on the network and create Configuration Items in the CMDB for them- Build and maintain patterns for more accurate Configuration Item classification- Maintain MID Servers and Configuration Items in the CMDB, troubleshoot any Configuration Item Discovery issues

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  EPB

  Jul 2021 - Jan 2022

  Fiber Systems Engineer
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  LYNC Logistics, LLC

  Jan 2022 - now

  • Director of Information Technology

    Dec 2022 - now

  • IT Special Projects

    Jan 2022 - Dec 2022