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Eldho Peter

Eldho Peter

Team Lead

Followers of Eldho Peter399 followers
location of Eldho PeterMilton, Ontario, Canada

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  • Timeline

  • About me

    Vice President, IA & Transformation Oversight

  • Education

    • CDI College, Toronto

      2016 - 2017
      Diploma Accounting and Payroll Administrator Graduated with Honors. Overall 99.67% in PCP certification examination by CPA

      Activities and Societies: Canadian Payroll Association - PCP Candidate Graduated with Honors. Scored an overall 99.67% in the Canadian Payroll Association certification examinations.

    • Anna University

      2004 - 2006
      Business Administration BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES

      Activities and Societies: Madras Management Association member

  • Experience

    • J.P. Morgan

      Apr 2007 - Aug 2014
      Team Lead

      • Coordinate with the cash management team and the Middle Office team.• Do account allocation - moving securities from domestic account to Euro clear account.• Following up with internal/external counter-party for unconfirmed trades• Follow up with the Custodian / Counter-party for the Failed Trades• Instituting contacts with the business partners for better relationship building.• Adjusting loan & Reconciliation General Ledger.• Actively working for Reconciliation work of Teller’s account & Bank Account with the customer account. Show less

    • Ocwen Loan Servicing, LLC

      Sept 2014 - Mar 2015
      Team Lead

      • Researching and resolving accounting inquires for internal and external customers.• Ad hoc reporting and presentations to Senior Management.• Compliance adherence to departmental servicing standards.

    • Rogers Communications

      Jul 2015 - Sept 2015
      Credit Collections Specialist

      • Making calls and attending in-bound calls to customers and assisting customers of Rogers Communications and Fido, in settling their outstanding balances in full by taking one-time credit card payment or by setting up payment plans and thereby achieved the set targets. • Achieved high Net Promoter Score (NPS) by maintaining high customer satisfaction throughout the call.• Assisted customers to understand their monthly bills by explaining the various sections of the bill.

    • Cash4You

      Oct 2015 - Jul 2016
      Customer Service Representative

      • Achieved sales goals and service performance requirements through new customer sales and mystery shop scores.• Make collection calls to collect the outstanding loan balance from customers.• Recipient of multiple positive reviews acknowledging dedication to excellent customer service.• Cross sell the various other services offered in store to the customers and ensured that all the sales are correctly recorded. • Reconcile and account for the cash drawer at the end of the shift and complete all the daily audit paper work accurately. Show less

    • Rogers Communications

      Jun 2017 - Jul 2017
      Customer Service Representative

    • TD

      Aug 2017 - Sept 2017
      Service Officer

    • Scotiabank

      Sept 2017 - Mar 2022

      • Global Testing Officer

        May 2021 - Mar 2022

      • Senior Analyst

        Jan 2019 - Apr 2021

      • Reporting Officer

        Sept 2017 - Jan 2019

    • Sun Life

      Mar 2022 - Sept 2023
      Manager, Regulatory Testing

    • Citi

      Sept 2023 - now
      Vice President

  • Licenses & Certifications

    • Financial Intelligence Specialist

      ManchesterCF Financial Intelligence
      Apr 2022
      View certificate certificate

    • Certified Anti-Money Laundering Specialist (CAMLS)

      ACAMS
      Jun 2021