Simon Merchant

Simon merchant

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location of Simon MerchantNewcastle Upon Tyne, England, United Kingdom
Phone number of Simon Merchant+91 xxxx xxxxx
Followers of Simon Merchant2000 followers
  • Timeline

    Sept 1998 - Dec 2004

    Operations Performance Manager

    GNER
    Dec 2004 - Nov 2010

    Contract Centre Manager

    The essentiagroup (a Listening Company)
    Jul 2010 - May 2012

    Head of Young People's Careers and Wellbeing

    The Listening Company (Serco)
    May 2012 - Nov 2012

    Head of International Data Centre

    Ebiquity plc
    Mar 2013 - Oct 2015

    Operations Manager

    Royal Mail
    May 2013 - Jun 2023

    Visitor Engagement Volunteer

    National Trust
    Nov 2015 - Mar 2018

    Head of Customer Systems and Operational Processes

    NWG (Northumbrian Water Group)
    Mar 2018 - Jun 2019

    Head of Customer Service

    Connect Health
    Oct 2020 - now

    Business Ambassador (volunteer)

    Northumberland Community Bank
    Current Company
    Jun 2023 - now

    Director, Commercial Partnerships

    Interdigitate
    Newcastle upon Tyne, United Kingdom
  • About me

    Director at Interdigitate

  • Education

    • Gordano school

      1993 - 1995
    • University of plymouth

      1995 - 1998
      Bachelor of science (bsc)
  • Experience

    • Gner

      Sept 1998 - Dec 2004
      • Operations Performance Manager

        Feb 2003 - Dec 2004
      • Performance Manager, Telecentre

        Dec 2000 - Feb 2003
      • Team Manager, Retail & Telecentre

        Sept 1999 - Dec 2000
      • Graduate & Franchise Project Manager

        Sept 1998 - Sept 1999
    • The essentiagroup (a listening company)

      Dec 2004 - Nov 2010
      • Contract Centre Manager

        Oct 2006 - Nov 2010
      • Client Manager

        Dec 2004 - Oct 2006
    • The listening company (serco)

      Jul 2010 - May 2012
      Head of young people's careers and wellbeing
    • Ebiquity plc

      May 2012 - Nov 2012
      Head of international data centre
    • Royal mail

      Mar 2013 - Oct 2015
      Operations manager
    • National trust

      May 2013 - Jun 2023
      Visitor engagement volunteer
    • Nwg (northumbrian water group)

      Nov 2015 - Mar 2018
      Head of customer systems and operational processes
    • Connect health

      Mar 2018 - Jun 2019
      Head of customer service
    • Northumberland community bank

      Oct 2020 - now
      • Business Ambassador (volunteer)

        Jul 2024 - now
      • Member of the Board (volunteer)

        Oct 2020 - Jul 2024
    • Interdigitate

      Jun 2023 - now
      • Director, Commercial Partnerships

        Jun 2019 - now
      • Lumina Learning Practitioner

        Jun 2023 - now
  • Licenses & Certifications

  • Volunteer Experience

    • Visitor Engagement Volunteer

      Issued by National Trust on May 2013
      National TrustAssociated with Simon Merchant
    • Training Development

      Issued by GECKO LEARNING LTD on Aug 2015
      GECKO LEARNING LTDAssociated with Simon Merchant
    • Business Development

      Issued by Macnaughton McGregor Ltd on Jan 2015
      Macnaughton McGregor LtdAssociated with Simon Merchant
    • Business Support

      Issued by Carers' Resource on Aug 2014
      Carers' ResourceAssociated with Simon Merchant