Experience

• 

  Midwest dental support center

  Jan 2013 - Feb 2018

  -Top tier support for company that consisted of over 175 clinics-Lead engineer on over 20 clinic acquisitions nationwide from domain migrations, working with vendors, to closing-Active Directory administrator for new user creation and security group/policy-Configured Sonicwall firewalls and monitored networks for each clinic-Created and implemented systems to make acquisitions simpler, along with documenting procedures for future use -Help Desk support for 175 clinics nationwide-Computer imaging for new clinic acquisitions and new hires-Dental Imaging software/hardware troubleshooting-Front line customer support for clinic staff and support center employees

  • IT Support Engineer

    Sept 2015 - Feb 2018

  • IT Technician

    Jan 2013 - Sept 2015
• 

  Barry-wehmiller

  Feb 2018 - now

  It network technician

  -Support of over 10,000 users globally-Responsible for configuration, setup and monitoring of over 500 computers spanning multiple countries-Function closely with Networking and Security teams in network monitoring, exposing security concerns and patching workstations-Active Directory user provisioning-New employee onboarding and training-Successfully led Windows OS upgrade for over 2,000 workstations in multiple countries