Experience

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  Lingvo center

  Sept 2020 - May 2022

  Language teacher

  I was responsible for designing, developing and implementing a wide variety of exercises for practicing Russian language through interactive studying process for children aged 3-7 from Finnish- Russian families.

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  Solid way oy

  May 2021 - Aug 2024

  As a Key Account Manager, I am responsible for managing and nurturing relationships with our most important clients. My primary focus is to ensure that their logistics needs are met with the highest level of efficiency and effectiveness. In this role, I develop and implement strategic plans to enhance client satisfaction and retention, aligning our logistics solutions with their business objectives.Personal responsibilities and achievements:- Established and maintained strong relationships with key clients, thoroughly understanding and addressing their logistics needs.- Monitor and analyze client accounts to identify opportunities for growth and improvement, ensuring high levels of client engagement and satisfaction.- Coordinated delivery of goods on vessels based on charters, managing communications with brokers and agents, and handling necessary documentation.- Oversee the preparation and accuracy of necessary procedures, ensuring compliance with all relevant regulations and standards. Show less I am responsible for managing the warehouse logistics, cargo freight and transportation by sea, land and air within Finland. To fulfil the duties I have learned how to operate in the logistics software Bisoft T-point, that is used for freight forwarding and warehouse management. I have mastered issuing of transit declaration, export declarations and communication with customs by means of ELEX. I have a full understanding how transit/customs warehouse operates and what procedures should be done.Personal responsibilities and achievements:- Managed multimodal transportation solutions (road, sea, air) for diverse cargo, optimizing for cost-effectiveness and timely delivery.- Guided import and export shipments, providing dedicated customer support to maintain a seamless supply chain.- Oversaw the end-to-end process of checking and reconciling incoming and outgoing invoices, ensuring accuracy and compliance.- Organize international transportation of abnormal cargo and manage all key documentation.- Work with transit and re-export phyto- and veterinary certificates.- Understand requirements of dual-use shipments and export ban restrictions, as well as needed procedures for Customs Clearance in Finland. Show less

  • Key Account Manager

    Jun 2023 - Aug 2024

  • Logistics Specialist

    Sept 2021 - May 2023

  • Internship Trainee

    May 2021 - Aug 2021