Ma. Ana Mena

Experience

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  Magna International

  Aug 2005 - Jan 2020

  Metalmecánica: Estampado en Frio, Estampado en caliente, corte laser y SoldaduraPersonal a Cargo desde Subgerentes, Jefaturas, Coordinadores, Ingenieros y auditores (logrando una rotación no mayor del 1% en SLP en el área de Calidad). • Sistemas de Calidad: Certificación de IATF, aprobación VDA 6.3, Certificación BIQ.• Premio de Calidad VW, Premio de Calidad Nissan, Premio de Calidad GM, Participación Great Place to work, Satisfacción de los empleados 89%. • Mejora en BSC clientes: VW, GM, Chrysler, Honda, Nissan.• Reducción de % Costos de No Calidad vs Ventas (Scrap, Cargos cliente), Proyectos Green Belt.Proyectos Importantes: • Desarrollo e implementación de la Escuela de la Calidad,• Desarrollo e implementación de la estrategia Cultura de Calidad, • Participación en la Planeación estratégica de la Organización, • Desarrollo y ejecución de Capacitación: Estadística Aplicada, GD&T, • Desarrollo e implementación de Mejores prácticas a nivel corporación.• Desarrollo de una metodología de Calidad IPRc (Índice de prevención de Riesgo de la Calidad, enfocada a los procesos de producción en el cual el personal de Calidad agrega Valor con la aplicación de sus conocimientos a las áreas de manufactura, mantenimiento y troqueles.Certificaciones: Participación “Exemplar Global-Certified ISO 9001:2015 Lead Auditor IATF 16949:2016 Supplier Auditor Certification” (Mar,4-8,2019), Certificación: Metodología básica de la administración de proyectos (PMBok) (May,3-7,2019), En proceso de certificación Green Belt (May-Jul,2019), Taller de Desarrollo y elaboración de troqueles progresivos (2018), Certificación en Core Tools por AIAG (2018), Certificaciones en VDA 6.3. Show less

  • Quality Assurance Manager

    Jan 2014 - Jan 2020

  • Gerente general de calidad

    Apr 2008 - Jan 2014

  • Superintendente de Calidad

    Aug 2005 - Apr 2008
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  3M

  Sept 2019 - Aug 2023

  3M LATAM. Sep,9,2019 -Now.LATAM Customer and Service Quality Manager.Automotive, Aerospace, Industrial & Consumer Business Group.LATAM. Manufacturing Sites & Distribution Center .✓ Develop and Lead the Strategy in LATAM A3 (PDCA) with Global team to establish for improving the Customer Experience in Service and Product for 2020,2021,2022 / 3M Quality Awards received during 2021 (Team).Zero defects Quality Culture.✓ CX. Customer is first. BSC improves, Escalation process (If required), leadand support multiples facilities to establish LSS projects, Problem Solving methodology, during Quality committee and Tiers (Daily, weekly, and monthly: Product and Process approach (Six sigma, 8Ds, A3). During last 2 years 63% DPPMs reduction in LATAM. Tier One for Customers: GM, HONDA, VW, SAFRAN, AEROVIAS, etc.✓ Lead the execution of Quality Management System: IATF audit recertification, ISO 9001 certification (2019) and AS 9120 Aerospace certification (2022). Lead the execution for Internal/external/LPA audits. Innovation: New structure for Quality Management System was implement, it wins 3M Global Quality Award (Individual).✓ Completed the Implementation of New Quality System Structure according to Risk analysis, processes approach and Value Stream Map methodology, include all areas: Marketing, Sales, Customer Operations, Planning, Manufacturing Sites, Engineering, Quality, Logistic, HR. Benchmark for the rest of the regions and Areas. ✓ Completed successful Quality Committee implemented by regions. Lead the implementation of validate read across lessons learned and best practices in LATAM for improve Customer Experience (CX).✓ Participate in improvement LSS projects to drive reduction in Cost of poor.✓ Product focus: Participate in APQP activities, Customer quality manuals revision, GD&T, Critical characteristics, and product audit (New methodology design in regarding Add-value). Customer Annual Visit program. Show less

  • LATAM Customer & Service Quality Manager

    Mar 2020 - Aug 2023

  • Gerente de Calidad Corporativo Mexico en 3M

    Sept 2019 - Aug 2023
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  SUMITOMO INTERNATIONAL. SEBN Mx

  May 2023 - Jul 2024

  Sr. Quality, SHE and CI manager /Gerente Sr. Calidad, Seguridad, Medio Ambiente y Mejora Continua

  Sumitomo International. May,2023- Actual. Harnesses.Quality, Continuous Improvement, Environmental, Health, Safety and Sustainability Sr. Manager.Operations-HQ. World Class Manufacturing Development & Implementation: Included the Strategic Plan according to Hoshin Kanri + High performance teams + Leader in Operations Board SQPCM (Safety, Quality, Productivity, Cost and CI) by each Productive process with Data Analytics. Accountable by performance results as it relates to the Quality, CI, Reliability & Sustainability strategies agreed with HQ. IMS. Integrated Management Systems: IATF 16949, ISO 14001, ISO 45001. A3 Strategy develop, deployment and maintain.Quality and CI Leadership to drive quality improvement initiatives to enhance: Customer experience, IMS, Suppliers, Product and Process approach. End to end Processes. Prevention Focus: Process audit (LPA, VDA 6.3), Data Analytics. Develop and implement a robust supplier quality management program. Leadership to Drive a Quality culture and continuous improvement throughout the organization. Lead root cause analysis and corrective action efforts for quality-related problems, working to eliminate defects, reduce warranty claims and improve customer satisfaction. Leadership to drive CI strategies: 1st. Projects focus to MCI and KPIs, 2nd. Ideas throughout organization and 3rd. Preventive Planning by Processes (200,000 euros savings). PDCA, KAIZEN, Lean, Six Sigma, etc.Environmental, Health, Safety and Sustainability. Leadership to drive Strategy Planning to define and achieve EHS Objectives. Leader in the EHS Projects to improve the KPIs, include the perform EHS Risk Assessment, emergency plans, interfaces with contractors and operations areas. CI projects to prevent injury, damage according to International Standards .. EHS Compliance according to guidelines and procedures, legal compliance and develop EHS Culture. Show less

• 

  Innovation, Assurance & Solutions

  Aug 2024 - now

  Director de operaciones y proyectos

  * Achieve budget targets, focusing on Gross Margin, Inventory levels, and CAPEX.* Oversee P&L management to implement necessary actions adjusting resources and costs according to volume changes and strategic plans.*Set and achieve operational targets within each project .*Developed and implemented foundational elements such as employee safety, customer satisfaction (quality and timely deliveries), and an engaged workforce.*Prepare for new program launches and contribute to business acquisitions.* Developed and Implemented the Company Excellence System and integrate digital transformation.* Integrated a Community to work partial time to develope projects and prepare future leaders.* Maintain strong customer relationships to foster long-term partnerships and business opportunities.* Direct and coordinate the Excellence program within company policy and guidelines. Show less