Tracie Trevino

Experience

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  The Home Depot

  Dec 2004 - Sept 2012

  Design Consultant

  Focused on achieving specialty sales goals and surpassing them by 10% - 78%Accomplished quality customer relations for future and current clientele

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  Lowe's Home Improvement

  Sept 2012 - Feb 2016

  Kitchen Design/Project Specialist

  Responsible for the overall sales and merchandise maintenance of the assigned department. Maintains the department according to company merchandising standards and store operations policies. Maximizes sales of department merchandise and related products. Ensures that all merchandising and operational activities take place on a consistent basis. Provides and ensures quick, responsive, friendly customer service.

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  Conceptual MindWorks, Inc

  Feb 2016 - Jan 2018

  Human Resources Administrator

  Performs customer service functions by answering Team Member requests and questions, ensure that the HRIS and related documentation is up to date, accurate and in compliance with requirements, prepare and created materials for new hire orientations, and benefits enrollment, recruiting for government contracts, full lifecycle recruitment, maintains records by recording new hires, transfers, terminations, changes in job classifications, merit increases; and tracking PTO, file papers and documents into appropriate Team Member files, review and process Human Resources vendor invoices, makes photocopies, faxes documents and performs other clerical functions, help coordinate company luncheons, and events, any/all other Human Resources duties as assigned. Show less

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  The Water Man San Antonio

  Sept 2018 - now

  Human Resources Office Manager

  • Wrote and implemented Standard Operating Procedures to improve workflows• Put in place an onboarding process for new recruits and to help with the training and development of talent • Developed and implemented Human Resource policies to help structure the business• Assisted with employee inquires and helped resolve them promptly and confidentiality • Built and put in place an excel database to help track customers, their service calls, warranties and trends• Maintained and in putted employees and customers in an information system called House Call Pro• Put in place a record keeping system for employees and contract laborers to maintain any documentation • Started a billing and receipt process to help start maintaining business expenses• Started a vendor procedure to help maintain business relationships and processes• Wrote job descriptions for the hiring and recruiting process Show less