
Krista Shaver
Assistant

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About me
⚡The Connected Workforce platform for those who drive action ⚡ Director of Customer Support & Enablement at L2L
Education

SUNY Potsdam
2004 - 2008Bachelor of Arts Anthropology
Experience

Angela Rufa Chiropractic
Jan 2005 - Jan 2009Assistant
Bennington College
Dec 2010 - Feb 2015Assistant to the RegistrarAs assistant to the registrar I:Maintain all student records. We have hard copies as well as an online version used by students and faculty.Register students for classes. Bennington College has a unique registration process. Students hand in completed forms, signed by faculty, and the manual registration & lottery process begins.Process transcripts. Bennington College uses narrative evaluations as well as a pass/fail system. Letter grades can be requested each term.Award transfer credit for students who have studied abroad or taken courses over the summer.Report enrollment to the National Student Clearinghouse monthly.Create the Bennington College curriculum each term. Individual course information is entered into our student information system and then exported into WordPress.Track potential graduates' credit to make sure they have met all requirements to graduate, then order diplomas.Maintain a spreadsheet of students who receive concern forms for courses they are taking throughout the term.Retain Family Educational Rights and Privacy Act forms for each student. Show less

Bennington College
Apr 2015 - Aug 2015Assistant Registrar
L2L
Nov 2018 - nowDirector of Customer Support and Enablement
Feb 2025 - nowCustomer Support Manager
Nov 2018 - Feb 2025Customer Account and Support Manager
Sept 2021 - Jan 2024Customer Support Representative
Nov 2018 - Sept 2021
Licenses & Certifications
- View certificate

Customer Service Foundations
LinkedInJan 2024
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