Experience

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  Biotone technologie

  Jun 2020 - Sept 2020

  Data entry operator

  • Was a data entry operator (After-sales service)• Created customer accounts• Managed loss, breakage, theft files• Worked in the invoice department

• 

  Vmware

  Feb 2021 - Jun 2024

  • Responsible for enterprise customers across EMEA, spanning public sector & military, finance, construction, energy & utility, and technology,• Full lifecycle management and measured on revenue ROI,• Evaluate customers' strategic project goals and drive implementation,• Cooperate with external stakeholders (e.g. AWS, Microsoft, Customer) to increase efficiency,• Collaborate with internal teams to ensure closed loop analysis,• Ensure customer satisfaction and loyalty,• Critical responsibility for accurate forecasting and administration,• Successfully completed the VMware Graduate Program in Cloud Customer Success Management. Show less

  • Cloud Customer Success Manager

    Jul 2022 - Jun 2024

  • Sales Apprentice

    Sept 2021 - Jul 2022

  • Channel Sales Intern

    Feb 2021 - Sept 2021
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  Nutanix

  Apr 2025 - now

  Customer success representative