Experience

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  California state university, fullerton

  Jan 2014 - May 2017

  Kinesiology lab assistant, california state university fullerton

  • Led Kinesiology computer lab course by guiding students through SPSS, STATA, and other analytic programs.

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  East west medical group

  Jan 2017 - May 2017

  Clinical & administrative intern, east west medical group

  • Conducted research around herbal medicine therapy to treat dementia and presented findings to the board of directors and physician group.• Developed a user-friendly website platform in the expansion of the group’s marketing initiative to reach patients in Orange and Fullerton Counties• Designed labeling and marketing for a portfolio of pharmaceutical supplements spanning over 200 products under the medical group pharmacy.• Shadowed providers in service lines such as cardiology, pulmonology, and internal medicine to understand their clinical workflow and physician needs. Show less

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  Providence health & services

  Jul 2018 - May 2019

  Administrative resident

  Operations • Created analytical datasets for utilization and reimbursement trends among network’s leading payers.• Implemented process improvement initiative to reduce emergency department utilization in favor of alternative care services (e.g. urgent care) among Providence employees.• Analyzed utilization trends among Providence Health Network’s Medicare managed care, commercial, and ACO plans to present opportunities to Providence Health Networks Operation’s team. Strategy and Business Development • Led project management efforts for Food is Medicine, a population-health based initiative with a direct-to-employer partnership. • Administered reports regarding strategic impacts on employer ACO, and commercial quality metrics utilizing Tableau. • Developed key performance indicators for Providence Health Network’s Medicare and Commercial plans to contribute to overall Network’s pro forma.Provider and Ancillary Contracting • Utilized MediTract to develop a dashboard to track ancillary services with network urgent cares, skilled nursing facilities, and ambulatory surgery center. Show less

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  Mercer

  Jun 2019 - Aug 2021

  Associate consultant, total health management

  The Total Health Management team (THM) at Mercer works with clients to address the health of their employees globally - including strategies to improve quality and access to care, program delivery of population health management and organizational change management supporting employee engagement in health management practices.• Participates as a member of the consulting team to collaborate, strategize, and lead clients in their well-being goals and objectives. • Manages projects for consulting team members and clients, including contract and financial analysis.• Provides guidance to clients on various health and benefits products, services, and solutions.• Gathers and interprets utilization and benchmarking data from carriers and vendors. Show less

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  Align technology

  Sept 2021 - Aug 2022

  Business optimization consultant

  Primary objective is to optimize resources and efficiency, develop systems and processes, increase profitability and further develop culture to drive practice growth, ultimately leading to top line revenue growth. Areas of analysis include cash flow, KPIs, profitability, operational efficiency, customer experience and marketing and referral programs.

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  Hamilton wise & associates

  Jan 2022 - now

  Co-founder
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  Turningpoint healthcare solutions

  Sept 2022 - Apr 2023

  Senior manager, growth strategy & operations

  Develop and implement growth strategies for new markets in commercial and Medicare health plans and large employer groups. Lead procurement and implementation of new operating initiatives. Provide financial analysis to C-level executives and data-driven recommendations to inform strategic decision-making. Lead key business initiatives such as developing quality metrics for clinical teams, optimizing prior authorization process, and implementing performance management framework for adherence to service level agreements with clients. Show less

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  Early medical

  Jul 2023 - Jul 2024

  Operations manager