Experience

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  Sql aplications inc

  Jan 1994 - Jan 1998

  Applications analyst and design

  Working as Applications Analyst and Design using Oracle platform and Oracle Designer tool to implement several applications base on PL/SQL programming language to meet customer needs in the field of Textile and Clothing companies. Meeting with customers and collect relevant data accomplishing the software requirements analysis as part of the software development process.Preparation of logic flow-chartingBased on the final logic flow chart, build relational database models and develop PL/SQL queries, modules and reports meeting customer needs. Show less

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  Retail store sf corp.

  Jan 2003 - Jan 2010

  Help desk support &

  • Execute data management and creation, ensuring the data integrity.• Updates and backup customer database. • Responsible for troubleshooting office equipment, including computers, data processors, fax machines, copiers, scanners and printers. • Executed Computer Technical Support functions including software installations, router installations, computer updates and network maintenance. • Carried out external audits to ensure regulatory compliance and operational efficiency and accuracy. • Worked in collaboration with the account company to ensure data accuracy and integrity of financial information in support of overall business objectives Show less

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  Mg network

  Jan 2010 - Jan 2011

  Junior network engineer & help desk support

  Providing IT support to 7 Eleven stores and Merrill Lynch Bank in the New Jersey Area as follow; POS system instalation, testing, troubleshoting and support in the 7 Eleven stores, New Jersey Area . Cisco routers and Juniper switch set up and basic configuration. IP phones installations, testing and support to the Merrill Lynch Bank.Cable management.

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  Mount sinai health system

  Jun 2012 - Sept 2020

  Greet patients either via telephone or in person. Assure that physicians accepts insurances that patients present as well as assure patient eligibility is active at date of service. Schedule patients for follow up appointments. Answer phones in a timely manner and schedule appointments.

  • Management Staff

    Jul 2012 - Sept 2020

  • Patient Coordinator

    Jun 2012 - Apr 2013
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  The mount sinai hospital

  Jul 2012 - Sept 2020

  Office supervisor

  • Responsible for the supervision and coordination of administrative and general office activities consistent with practice objectives, administrative policies and practices. • Assist different projects and administration with QA reports using different data retrieval techniques. • Develop EPIC templates to facilitate end-users encounter documentation.• Assist and Work with each applicable computer applications as Cerner, TRAC, Eagle, Epic, IDX, CityMD/Part8o, Passport, Cisco Agent and Radiology System.. • Assist providers with templates updates or issues.• Troubleshoot any application software issue facilitating the understanding of the issue to the help desk support in a timely manner. * Ensure system data integrity within business systems. . Provides work direction, guidance, coaching and training for staff.• Working closely with the IT project managers collecting data, analyzing work flow as needed. Show less

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  Amazon logistics colombia

  Sept 2020 - Jan 2021

  Sds tech support - remote

  Ensure successful deliveries for Amazon USA and Mexico's customers and shoppers by supporting drivers,shippers and Delivery Service Partners, DSP.Assisting with technical issues such as driver's apps set up, configuration and troubleshooting. Ensure meeting the OTIF (On Time in Full metrics) OTIF generally refers to a supplier’s ability to deliver product within prescribed delivery windows and at full quantities ordered.

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  Self employed

  Dec 2021 - now

  Data analyst

  Analyze Data sets to find the solutions for business' problemsExtract, analyze and interpret data to produce complex reports and conduct ad hoc analysis.Create in-sight dashboards and data models to aid in the visualization and monitoring data in real time.

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  Self catering tourism

  Sept 2023 - now

  Bilingual medellin, colombia tour guide

  Planing travel itineraries in accordance with customers desire. Transport and accompaniment for each tour. Familiarize customers with each region or establishment. Directing customers to other, noncompeting services that might interest to the customers.