
Timeline
About me
Technical Support Manager
Education

Beaver college
1987 - 1990Bs major: computer science minor:mathematics
Experience

Triboro electric
Jan 1986 - Apr 1991Programmer analyst• Responsible for creating portions of and maintaining the systems for the following departments: Manufacturing/General Ledger/Accounts Receivable/Accounts Payable/Cost Accounting.• Designed whole phase of quotation module.• Developed and installed Bill of Lading module Qantel to PC order entry file exchange.• Programmed module changing global bill of materials and routing

Eagle's eye
Jan 1991 - Sept 1995Software development manager• Supervised numerous programmers in their daily tasks, project management and also trained them in RPGIII. • Responsible for employees’ yearly reviews.• Developed and supported tasks for the following departments: General Ledger/Accounts Receivable/Accounts Payable/Sales.• Trained staff in support of a cash register conversion.• Converted the retail stores stand-alone cash registers to PC-Based registers.• Wrote the overseas retail pre-ticketing system that allowed the system to automatically generate ticket batches for retail contracts. Show less

Triboro electric corp, inc.
Apr 1991 - Mar 1993Independent consultantSolely responsible for developing and modifying all programs for the entire company on their system. This includes Manufacturing/General Ledger/Accounts Receivable/Accounts Payable/Cost Accounting

Isa consulting
Sept 1995 - Apr 2011ConsultantConsultant for the following clients: Comcast, Johnson & Johnson, Inter-American Investment Corporation, St. Gobain, TEVA Pharmaceutical USA, CRC Industries, Inc., Crown Cork & Seal, Ametek, Streets Dept of Philadelphia, PECO • Implemented database changes using Framework Manager.• Manned the Marketing Help Desk for report generation/data integrity issues using Cognos.• Created a call monitoring dashboard with charts, list boxes, and crosstabs in Report Studio.• Supported Payroll and Personnel departments in their daily routines.• Converted AS400 Payroll and Personnel data to PeopleSoft.• Responsible for fixing programming problems that came up during a PKMS implementation. • Worked with EDI coordinator in writing a new customer maintenance system that integrated crucial EDI data to the customer database.• Programmed major modifications to an order entry system so that users could enter/maintain order data that was not previously recorded. • Converted payroll data from multiple outside sources to Infinium. • Creation of a pension plan system. • Converted S38 programs to RPG AS400. • Creation of Capital Reimbursement Process in MS Access. Show less

Radial inc.
May 2009 - nowSterling Distributed Order Management, Sterling Selling & Fulfillment Foundation, Sterling Global Inventory Visibility, Sterling Reverse Logistics, and Sterling Supply Collaboration Full project lifecycle experience on several large, complex Sterling solution implementations. Critical thinker and demonstrated ability to mitigate project risks.Excellent listening, verbal and written communication, reporting and presentation skills. Ability to interface and work with different levels within the organization, from users to management, in a highly interactive culture. Strong business acumen and working knowledge of functional and procedural process modeling methodologies. Self-starter with initiative and the ability to manage workload prioritization to deliver high quality work. products on time with minimal direction.Ability to multi-task across multiple concurrent projects. Strong customer interaction, organizational and time-management skills. Show less
Technical Support Manager
May 2022 - nowClient Implementation Lead/Sr. Software Engineer
May 2009 - Aug 2022

Ey
Apr 2011 - Dec 2011It consultantAssisted users in the design, analysis and creation of marketing reports using Cognos.

Waypoint consulting llc
Jan 2012 - Dec 2012It consultantAssisted users in the design, analysis and creation of marketing reports using Cognos.
Licenses & Certifications

Cognos certified professional, specialist i impromptu version 3
Ibm
Itil 4 foundation
Peoplecert
Honors & Awards
- Awarded to Sandra BrunoMagna cum Laude Beaver College Dec 1990
- Awarded to Sandra BrunoDepartmental Honors Beaver College, Computer Science Department 1990
Volunteer Experience
Adoption Coordinator
Issued by Rylie's Rescue on Dec 2023
Associated with Sandra Bruno
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