
Timeline
About me
Marketing & Brand Manager at Erase.com/Guaranteed Removals/Reputation Recharge
Education

Grimsby secondary school
2005 - 2009High school/secondary diploma programs
George brown college
2017 - 2017Course completion social media marketing - community management
Niagara college
2011 - 2014Advanced diploma graphic designActivities and Societies: RDG (Association of Registered Graphic Designers) Member

Mohawk college
2024 - 2024Course completion performance management for leadership development 93%This course provides an in-depth look at performance management systems and employee motivation strategies to enhance productivity and satisfaction in the workplace. Participants will learn how to set clear performance expectations aligned with organizational goals, measure achievement, and deliver constructive feedback.Key topics include identifying performance challenges, developing improvement strategies, and coaching employees to address issues effectively. Learners will also… Show more This course provides an in-depth look at performance management systems and employee motivation strategies to enhance productivity and satisfaction in the workplace. Participants will learn how to set clear performance expectations aligned with organizational goals, measure achievement, and deliver constructive feedback.Key topics include identifying performance challenges, developing improvement strategies, and coaching employees to address issues effectively. Learners will also explore the advantages and disadvantages of performance management systems and practice conducting reviews, including proper documentation of results.Through discussions and hands-on exercises, participants will develop leadership skills to integrate performance management strategies into daily operations and employee development. By the end of this course, learners will feel confident in motivating employees, resolving performance issues, and driving organizational success. Show less
Experience

Flourpower bakery
Apr 2013 - Aug 2013Freelance graphic designerFull Brand Identity - Logo design, business cards, customer loyalty cards, gift certificates, backlit sign, front of store sign, flyers and advertising.Responsible for overseeing and designing all aspects of advertising, marketing ventures, and brand identity. Including logo design, business cards, customer loyalty cards, gift certificates, backlit sign, front of store sign, flyers and advertising.

Vix creative
Apr 2014 - Jun 2018Freelance graphic designer
Hildreth farms ltd
Jun 2014 - Jun 2014Freelance graphic designerLogo design - Creating a logo that was to be used for merchandise.

Strawhat co.
Dec 2014 - Jan 2015Freelance graphic designerT-shirt design for a up and coming product line.

Regal gifts corporation
Jan 2015 - Aug 2016Graphic and web designer- Responsible for weekly e-newsletter with 25,000 recipients- Executed designing and publishing (via Campaigner) HTML emails- Experienced with product photography, as well as product marketing- Vast knowledge of catalogue/page layouts, as well as promotional deliverables - Coordinated monthly web ad banner updates - Google Ads and AdRoll- Produced corporate PowerPoint presentation decks- Generated new product design ideas - including packaging design and dielines- Responsible for all aspects of social media - Facebook, Twitter, Blogger & Pinterest- Social Committee Member Show less

Gel creative
Nov 2016 - Oct 2018- Responsible for providing strategic marketing communication services to private enterprises, non-profits, health foundations/organizations, and government organizations in Central Ontario- Build strategic integrated marketing communication plans for businesses in the private and public sectors, including online, content, social media, PR, SEO, data analytics, advertising and print media for both external and internal stakeholder groups- Tasked with ‘on scene’ social media event coverage including Facebook & Instagram Live, public interviews, and photography- Lead brand discovery and brainstorming sessions and brand strategy and development process- Responsible for the creation and action of various social media marketing campaigns; including campaign calendars, content, graphic design, post-scheduling, monitoring, and post-marketing analytics- Contributed to the development of national clinical skincare brand strategy and tactical marketing plans for various products within the line- Written blogs including strategic SEO-enhancing words/tags - Constantly exploring ways to increase engagement and facilitate conversion within each social media community- Responsible for staying current with social media and marketing trends, as well as exploring new innovations- Created varying levels of monitoring analytics reports via Google Analytics, and Sprout Social: Social Media Management Software with appropriate recommendations- Generated digital content campaigns for LinkedIn AdMail, and newsletters via MailChimp- Implemented weekly targeted social ads and campaigns across Facebook, Twitter, LinkedIn, and Instagram- Day-to-day community management for multiple accounts and platforms; including conversation monitoring, community engagement/engaging with followers- Created varying levels of monitoring analytics reports via Google Analytics, and Sprout Social: Social Media Management Software with appropriate recommendations Show less •Resolved client issues investigating and finding answers resolving issues providing assistance or directing them to appropriate parties• Provider of exceptional level of customer service and account management• Capable of building strong customer relationships through rapport and interaction• Able to operate in a fast-paced dynamic environment multi-tasking and accomplishing goals in sufficient manners• Captured customer and client information using spreadsheets and other documentation• Engaged in brainstorming, design, and publications processes throughout the marketing cycle for each client• Managed office schedule, including; creative tasks, meetings, maintaining project time budgets• Answered calls in prompt friendly manner, personally connecting with clients• Partnered with clients in order to best understand and carry out their needs for their brand• Retained existing clients through strategic service, excellent results, and consistently successfully campaigns• Oversaw marketing associates and managed projects from various clients, including small businesses and multinational corporations• Communicated directly with clients to receive directives and partner with marketing staff to carry out the wishes of clients• Provided graphic design support for projects with production status including layout alterations, colour corrections, resizing existing projects, and designing new projects based on existing creative or established guidelines• Created graphics, slide templates and PPT materials for meetings and appropriate mock-ups for client • Collaborates with assistant director of creative services and other designers to ensure graphics are accurate, consistent, and high quality output of print or pre-media artworks files• Worked with print reps for best price, highest quality, and appropriate support for each print job• Responded to request for logos, proof materials and project information from department staff and internal partners Show less
Content Designer/Social Media Coordinator
Jan 2017 - Oct 2018Junior Graphic Designer/Client Services
Nov 2016 - Oct 2018

Guaranteed removals
Oct 2018 - now- Responsible for creating and developing Social Media Department- Managed content both in house and external Content Creators - Collaborated with other departments through project management and delivery - Created social media content calendars and assorted graphic design projects for multiple clients - Member of Health and Safety Committee
Marketing & Brand Manager
Oct 2023 - nowLead Brand Manager
Apr 2022 - Oct 2023Lead Social Media Manager/Graphic Designer
Oct 2018 - Apr 2022
Licenses & Certifications
- View certificate

Ryan holmes on social leadership
LinkedinJan 2020 - View certificate

Create a brand strategy
LinkedinSept 2019 - View certificate

Marketing tools: social media
LinkedinSept 2019
Volunteer Experience
Children's Art Camp Teacher
Issued by Stoney Creek School Of Art on Jul 2008
Associated with Victoria Marshall
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