Experience

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  Bethany college of missions

  Jun 1999 - Jun 2005

  Director of practicum

  Directed the college internship program for 25+ students a year by recruiting and developing collaborations with 20+ local non-profit organizations, adjunct faculty, designed and directed several educational and personal growth student groups, and designed specialized programming for academically challenged students

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  Cedarcrest

  Nov 2006 - Dec 2019

  Associate pastor

  Implementing and driving agreed upon goals and objectives. Provide direct supervision and mentoring to several leaders in our organization which include but are not limited to one-to-one sessions, annual strategic meetings and goal setting. Produce and implement annual budget. Develop and implement curriculum which promotes community and family wellness. Mobilize volunteers to provide education for family are, well being, and children's programming.

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  Comcast

  Mar 2008 - Sept 2011

  Provide direct supervision of 7 inbound sales representatives, 4 outbound telemarketing sales representatives, and 3 retention specialists for Comcast Business Services. This sales channel is responsible for 50% of a regional sales activities for Voice, Internet, and Video products for small-medium sized businesses within the Comcast footprint in Minnesota, Wisconsin, Missouri, and Kansas. Particular focus has been in the area of increasing customer satisfaction throughout the sales process while driving higher sales. See attached resume for specific results. Show less

  • B2B Supervisor Inside & Outbound call center Business Sales & Retention

    Nov 2009 - Sept 2011

  • Business Services Sales Representative

    Mar 2008 - Nov 2009
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  Believers press

  Aug 2012 - Sept 2013

  Executive publisher

  Lead BelieversPress.com, a division of Bethany Press International. Goals- increase parent organization sales while providing excellent customer service, and project management throughout the author's publishing/printing experience. Develop P&L, annual budget, sales goals, SOP's and infrastructure to ensure business continuity and growth, network with potential solution providers, represent business at Trade Shows, conferences, and social media/online communities, expand business beyond current market. Lead front line sales force and a community of freelance writers. Show less

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  Books by the bundle

  Sept 2013 - Dec 2021

  Executive publisher/owner

  "It's Not Just a Book, It's a Legacy!" Books By The Bundle (www.booksbythebundle.org).Our Goals- We produce beautiful books and ebooks by providing quality customer care, excellent services- editing/proofreading, manuscript reviews, ghostwriting, cover design, back cover development, ebooks and printed books and reprints, ISBN/Barcodes, Print on Demand, and distribution options. We believe you are not just our client; we see our relationship with you as a partnership. You have been working long and hard on your book and desire to improve the world around you by being a change agent through your writing, or simply just have a really fun story you would like to share with others. Whatever your reason for writing, we are here to help you create books. We would love to connect with you! Feel free to email us at [email protected]. Show less

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  Good in the 'hood

  Aug 2015 - now

  Director of operations/hr

  Provide leadership in training our team and stakeholders in best practices. These include, but are not limited to programs, donor relations, volunteer support, staff advocacy, special events, partner relationships, and social enterprise.• Expand and grow programs • Develop/Train Leaders• Drive Culture, missions and goals within the organization and beyond• Drive effective internal and external communications, public relations and promotions• Lead/Train employees, interns, and volunteers in order to direct the organizational interests, need and objectives.• Provide frontline and back up support for the organization, programs, and fellow employees• Provide the Executive Director with program updates, reports and day-to-day onsite leadership Oversee administrative duties and/or those staff coordinating the logistical details. Show less