Experience

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  Leajoy technology inc

  Apr 2013 - Dec 2017

  • Reviewed other departments’ internal policies, procedures and guidelines, ensured the organizations follows regulatory standards and reported monthly results to the director • Collected employee work data from ERP system, participated in the internal employee fraud investigation, face to face inquiry and reported compliance violations to Senior Management• Implemented quality inspection of the group cashier department and risk control department, prepared accident reports and quality inspection reports to board of directors• Implemented a Compliance Issues Management system to track issues or gaps identified during compliance testing and monitoring, followed- up on outstanding deficiencies or control gaps as identified• Followed the director’s instructions, made training documents, developed team training on compliance related topics, policies and procedures to improve team internal control skill Show less • Worked on company ERP system, reviewed the customer game performance, deposit and withdrawal behavior, checked the account of fraud customers and reported the results to operation department• Participated in the requirements specification of Bigdata project, designed data screening function, user name capture function and BI system, supported the research and development department• Participated in the Annual internal process review, provided risk points to internal auditing team and supported director to make seasonal and annual auditing report• In seasonal auditing process, assisted in auditing team to do physical inventory count and cash verification, checked to see if the accounts match and reported errors to the director Show less

  • Internal Auditing Manager

    May 2016 - Dec 2017

  • Monitor Supervisor

    Apr 2013 - Apr 2016
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  New exceed group inc

  Jun 2018 - Jun 2018

  Project coordinator

  • Collected information from Travel department, maintained and monitored project plans, project schedules, work hours, budgets and expenditures, reported the progress to director• Attended and participated in stakeholder meetings, record new instructions from shareholders, Joined the strategic analysis conference and help to make project plan.• Communicated with marketing staff and travel agency, ensure marketing staff understand product information, help to modify travel routes for travel agencies• Received customer feedback, ensure that tourists join the tour group smoothly, handle customer complaint Show less

• 

  朋多科技

  Jul 2018 - Apr 2019

  运营经理

  监管网约车运营平台，对每日车辆接单数据进行监控，并每周出总结报告；解答网约车平台上司机及顾客的疑问，给与协调和调度，并促成接单成功；处理司机及乘客的投诉请求，进行事实调查还原，并按照公司制度给与相应调解或处罚；规划新产品，进行投放测试，监督成效并促成最终上线；配合平台市场推广及客服人员的工作，并对其给与指导意见。

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  Hope interactive corp

  May 2019 - now

  • Designing and implementing an overall risk management process for the organisation, which includes an analysis of the financial impact on the company when risks occur• Performing a risk assessment: Analysing current risks and identifying potential risks that are affecting the company• Performing a risk evaluation: Evaluating the company’s previous handling of risks, and comparing potential risks with criteria set out by the company such as costs and legal requirements• Establishing the level of risk, the company are willing to take• Preparing risk management and insurance budgets Show less

  • Operational Specialist

    May 2019 - now

  • Enterprise Risk Management Specialist

    May 2019 - now