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Alexandre V. Oliveira, Ph.D., PMP, CCIE

Alexandre V. Oliveira, Ph.D., PMP, CCIE

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  • Timeline

  • About me

    Professor | Book Author | Entrepreneur | Cybersecurity | Project Manager | Engineer | ITC content creator

  • Education

    • Escola primaria - Rancharia

      -

    • Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo

      2017 - 2021
      Doctor Administration: People Management in Organizations

    • Pontifícia Universidade Católica de São Paulo

      1996 - 2001
      Bachelor Electrical Engineering

    • Pontifícia Universidade Católica de São Paulo

      2010 - 2013
      Master of Science (MS) Administration

    • Universidade Federal de Lavras

      2008 - 2010
      MBA IT Governance

  • Experience

    • Level 3 Communications

      May 2000 - Apr 2013

      • IP NOC (NCC LatAm) Manager

        Apr 2012 - Apr 2013

      • Coordenador

        May 2000 - Apr 2012

    • Faculdade Morumbi Sul

      Feb 2004 - Jul 2010
      Professor

      Professor for Computer Networks and Administration graduation courses.

    • Altran

      Jan 2008 - Jan 2008
      PM Instructor

    • Impacta Tecnologia

      Jan 2010 - Jul 2011
      Professor

      Professor for Internet Application Development graduation course.

    • Lumen Technologies (Formerly CenturyLink)

      Apr 2013 - Dec 2020
      Regional Sr Mgr Customer Tech Operations Brazil

      Responsible for 4 managers and +40 employees supporting customer service operations regarding Telecom infrastructure, Security, DDoS protection, processes, IP and VPN services for Brazil region.

    • Azion

      Jan 2022 - Dec 2022
      Customer Growth Manager Sr.

      Responsible for customer growth team, customer service integration, revenue, churn, up/cross-sell. Lead participation on high value contracts, as the public bidding for Brazil government, contract of +R$ 17MM (Security services)

    • OTG - Open Technologies Group

      Jan 2023 - now
      Project Management Consultant

      Project Manager in Telecommunication and IT. Responsible for IT and Security implementation, Business Continuity Plans, DR plans, IT proceedures training.

    • Fundação Salvador Arena

      Jan 2023 - Jul 2023
      Visiting Professor

      Professor of Project Management at post-graduation course in Project Management in Innovation and Sustainability

    • Unifel Online

      Feb 2023 - now
      Course Instructor

      Course Instructor for ITC, MS Project and tools, Excel, Power BI and Workplace Compliance

    • Stanley Black & Decker, Inc.

      Feb 2024 - now
      Sr IT Project Manager

      IT Business Relationship Manager responsible for IT Requests, Incidents, Enhancements, and business support for LAG (Latin America) region.

  • Licenses & Certifications

    • ISO 20000

      EXIN

    • ITIL Foundations

      ISEB

    • Project Management Professional (PMP)

      Project Management Institute
      Dec 2006

    • Cisco IOS Security Specialist

      Cisco

    • Microsoft Certified Systems Engineer (MCSE)

      Microsoft
      Nov 2009

    • ISO 27002

      EXIN

    • Cisco Certified Internetwork Expert (CCIE-SP)

      Cisco
      Jun 2009