Experience

• 

  Level 3 communications

  May 2000 - Apr 2013

  • IP NOC (NCC LatAm) Manager

    Apr 2012 - Apr 2013

  • Coordenador

    May 2000 - Apr 2012
• 

  Faculdade morumbi sul

  Feb 2004 - Jul 2010

  Professor

  Professor for Computer Networks and Administration graduation courses.

• 

  Altran

  Jan 2008 - Jan 2008

  Pm instructor
• 

  Impacta tecnologia

  Jan 2010 - Jul 2011

  Professor

  Professor for Internet Application Development graduation course.

• 

  Lumen technologies (formerly centurylink)

  Apr 2013 - Dec 2020

  Regional sr mgr customer tech operations brazil

  Responsible for 4 managers and +40 employees supporting customer service operations regarding Telecom infrastructure, Security, DDoS protection, processes, IP and VPN services for Brazil region.

• 

  Azion

  Jan 2022 - Dec 2022

  Customer growth manager sr.

  Responsible for customer growth team, customer service integration, revenue, churn, up/cross-sell. Lead participation on high value contracts, as the public bidding for Brazil government, contract of +R$ 17MM (Security services)

• 

  Otg - open technologies group

  Jan 2023 - now

  Project management consultant

  Project Manager in Telecommunication and IT. Responsible for IT and Security implementation, Business Continuity Plans, DR plans, IT proceedures training.

• 

  Fundação salvador arena

  Jan 2023 - Jul 2023

  Visiting professor

  Professor of Project Management at post-graduation course in Project Management in Innovation and Sustainability

• 

  Unifel online

  Feb 2023 - now

  Course instructor

  Course Instructor for ITC, MS Project and tools, Excel, Power BI and Workplace Compliance

• 

  Stanley black & decker, inc.

  Feb 2024 - now

  Sr it project manager

  IT Business Relationship Manager responsible for IT Requests, Incidents, Enhancements, and business support for LAG (Latin America) region.