Experience

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  The leela ambience convention hotel

  Jun 2017 - Oct 2017

  Industrial trainee

  Awarded certificate of Appreciation for performing exceptionally in Front Office & Food & Beverage Service Department During industrial training (The leela Ambience Convention Hotel Delhi.)

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  The oberoi group

  Nov 2019 - May 2022

  Front office assistant

  • The Bay Club, Mumbai Worked in multiple Oberoi Business/Resort property during my tenure.• Trident BKC, Mumbai• The Oberoi Sukhvilas Spa Resort, New Chandigarh • Wildflower Hall An Oberoi Resort, Shimla.• The Oberoi Amarvilas, Agra

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  The oberoi, new delhi

  Dec 2021 - Apr 2022

  Front office assistant
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  Regus

  Mar 2022 - Apr 2023

  Community associate

  Regus is the world's largest provider of workplacesolutions, offering the widest range of productsand services. Regus Business Centre operates in3000 locations in 900 cities worldwide. Productsand services include fully furnished and equippedoffices, world class business support services,meeting, conference and training facilities and thelargest network of video-conferencing rooms.Skills: Real Estate Account Management | TeamManagement Operational Planning | HospitalityService | People Management | CommunityManagement | Sales Organization Skills.Customer Support Customer Success.Customer Experience · Public Relations BusinessRelationship Management Office Administration.Community Engagement Teamwork.Vendor Management. Show less

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  Awfis space solutions limited

  Apr 2023 - now

  Assistant community manager

  Creating strong relationships and great experiences.Responsible to run operations of 15,000 – 25,000 Sq. Ft. Office Space and handling Revenue over 40 Million INR/Annum Roles & Responsibilities1. Profit Center head (including but not limited to): • ASR and margin analysis • Expense Control • Collections • Renewals • Vendor management • Retail Management • Cost optimization2. Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances & partnerships3. Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS4. Training and People development a. Guided Practice & Coaching to sub-ordinates and Facility 5. Vendor Management a. Conformance to Purchase-to-Pay process6. Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances & Protocols d. Adapts to Environmental-Socio-Governance nuances diligently7. Execution of activities directed towards Client Engagement & Brand Initiatives, CSR8. Execution of all Company Driven ideas and initiatives9. Relationship Management, Operations, Cost & Revenue Management. Show less