Experience

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  Humana

  Aug 2021 - now

  Project coordinator

  •Led cross-functional teams to implement Medicaid project initiatives, resulting in improved Dual Eligible Special Needs Plans (DSNP) member outcomes.•Developed and standardized Standard Operating Procedures (SOPs) for care plans, enhancing efficiency and service delivery.•Collaborated with interdisciplinary teams to coordinate care and services, enhancing communication, teamwork, and common goal achievement.•Collaborated with internal resources to provide medical and psychosocial solutions for client/member success.•Managed research task projects to improve department metrics, including documentation and training for team members as a Subject Matter Expert (SME).•Managed the Indiana Medicaid project to improve DSNP member outcomes.•Managed Research tasking project to help improve metric outcome within the Social Service department.•Streamlined communication between interdisciplinary teams, boosting alignment and operational success. Show less