Experience

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  Charter one bank

  Apr 1999 - Dec 2001

  Assistant branch manager

  Managed branch operations, responsible for cross-selling financial service products related to personal and business accounts: auto loan, home equity, savings, checking, cd's, etc. Coached and developed staff, performed gap analysis with staff members, performed surprise cash audits, promoted to larger deposit base branch based upon productivity numbers, faciliated sales meetings, conducted several off-site events, which produced many new leads that prospered into new accounts, participated in monthly management/sales meetings, developed business and marketing plans. Conducted financial seminars at Goodwill Industries of Greater Detroit-received Community Development Award. Show less

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  Aaa of michigan

  Dec 2001 - Feb 2004

  Licensed sales agent

  Cross-sold financial service products (auto, home and life insurance policies) by assessing and matching needs of clients, attended several networking events to obtain new leads, utilized reports to expand and retain client base, developing business plans that would assist in reaching productivity goals, developed relationships with various vendors, such as dealerships, credit unions, etc. in order to bring in new leads (business opportunities). Selected as the Ambassador for the Pontiac Chamber of Commerce on behalf of AAA for the Waterford location. Licensed in Auto, Home, Life, Accident & Health. Show less

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  Dfcu financial

  Feb 2004 - Aug 2005

  Member relations representative
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  Keybank

  Aug 2005 - Apr 2007

  Branch manager

  Managed branch operations, coached and developed staff, recruited and hired individuals, conducted performance appraisals, cross-sold financial service products, performed financial reviews with clients, responsible for developing marketing plan, facilitated daily meetings, promoted to larger deposit base branch, increased branch revenue by networking and expanding relationships with clients. Responsible for reporting productivity on a daily basis and monitoring budget to control expenses. In addition, ensured that our branch and staff were in compliance with regulations that affected daily operations.Member of Rochester Chamber of Commerce while working at the Rochester Hills branch-networking opportunities and was involved with the women's monthly networking luncheon.Member of Livonia Chamber of Commerce while working at the Livonia branch for networking opportunities.Heavily involved in networking events for exposure (building relationships) to obtain business leads. Show less

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  City of detroit

  Apr 2007 - Jul 2012

  *Supervision of staff within the Permits & Demolition Area (off-site location) and Suburban Billing Area.*Successfully restructured operations within the Permits & Demolition area*Engaged in customer service, fiscal management, data analysis, budget preparation and complaint investigation*Oversaw the performance management process for off-site staff*Conferred with system subscribers or suburban municipal representatives to discuss status of current service or expansion of services*Responsible for improving business operations*Audited ledgers, deposit slips and cash reports prepared by staff*Organized and developed the work routine and standards for staff*Responsible for writing COGNOS Reports to assist in daily business operations*Use of Visio in developing Business Process Flowcharts and other Microsoft Office Suite Applications, such as: Excel 2007, Word 2007, PowerPoint 2007*Successfully facilitated training for new and existing staff*Created and updated operating manuals Show less *Audited financial records of City Departments and Agencies *Conducted financial and performance audits in the following areas: bank reconciliations, cash audits, teller surprise cash audit, contract compliance, payroll, grant-funded agency program analysis, inventory management, financial statements, and capital assets*Reviewed the operations of the City Departments and Agencies to determine if appropriate internal controls are in place to prevent losses*Attended and participated in monthly staff meetings*Worked on Special Projects as requested by City Council*Facilitated meetings with City Department Managers to assist in the resolution of operational issues*Coordinated meetings with external customers for benchmarking needs*Annually, assisted in the review and analysis of the Mayor’s proposed City budget*Assisted contractual accounting firms, such as KPMG, in the review of the City’s financial statements*Assisted in the training and orientation of junior staff members*Designed audit plans and programs to assist in the completion of conducting financial or performance audits*Wrote audit reports which explained audit findings and provided recommendations to management*Participated, as a board member, in hearings for claims filed with the Auditor General; and provides recommendations to the Auditor General for settlement in favor of or against the City*Annually participated in training with the NABA DOF Conference to enhance skills in auditing and obtain CE credits Show less

  • Commercial Operations Specialist II

    Mar 2011 - Jul 2012

  • Auditor

    Apr 2007 - Mar 2011
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  Huntington national bank

  Aug 2012 - Jun 2014

  Branch manager

  Cross-sold various financial services and products for the consumer and business segment, expanded customer relationships, coached and developed staff, developed and implemented business/action plans to assist in branch productivity, opened new branch Oct 29, 2012 and ranked #1 in district for the month of December for overall sales productivity, work with the local Chamber for business support and networking opportunities in the community. Monitored sales production report and other financial reports to ensure accuracy and control expenses. Ribbon-cutting ceremony held on November 2, 2012 with Hartland Chamber. Opened new In-store branch in Royal Oak on April 8, 2013. Generated over $5 million in new money deposits (consumer/business) within 9 months of opening new location. Licensed Financial Advisor: Accident & Health - Fixed Annuity Show less

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  Comerica bank

  Jun 2014 - Oct 2015

  Senior internal auditor

  * Participated in the planning of specific audits* Conducted audit testing of specific areas and identify reportable issues and level of risk* Followed up on prior audits of the auditee to determine if recommendations were implemented* Analyzed the design and operational effectiveness of internal controls as well as determine root cause of the audit issue* Utilized ACL for data mining and sampling* Management of engagements and various projects were performed with the use of TeamMate software* Effectively communicated findings to management and drafted issues for reporting* Participated in diversity programs, community service events and annual audit training* Worked on some of the following types of audits: SOX, AML audits, Operational Risk, Enterprise Risk, Corporate Compliance*Conducted interviews from the end user to the top level of management Show less

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  Nms consulting services, llc

  Mar 2016 - now

  Business owner
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  Gm financial international operations division

  Apr 2016 - Feb 2017

  Senior internal auditor

  • Onboarded and trained junior staff, which included interns and same level colleagues• Facilitated meetings with the auditee and external auditor, Deloitte• Conducted SOX, financial and operational audits• Performed risk-based audits locally and remotely in European Countries • Participated in leadership training as well as Business Process Excellence training• Traveled internationally performing Treasury & Securitization audits in Brazil as well as Dealer compliance audits in Belgium• Responsible for all phases of the audit, which ranged from planning, risk assessment to the audit program, fieldwork-testing, wrap-up, report writing, etc. Show less

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  City of detroit

  Feb 2017 - Sept 2019

  Government auditor

  • Audited and analyzed accounts of transactions of City Departments and Agencies• Wrote audit reports which explained audit findings and provided recommendations to management• Performed separate audits to fulfill grantor-imposed audit requirements which included a review of financial statements, evaluation of internal control and program compliance• Reviewed and conducted special studies at the request of the City Council.• Annually, assisted in the review and analysis of the Mayor’s proposed City budget• Assisted in the training and orientation of junior staff members• Designed audit plans and programs to assist in the completion of conducting financial or performance audits• Facilitated/Conducted meetings with Group Executives, Directors, Managers, and end-users to obtain business processes and determine if adequate controls were in place• Trained other entities on the significance of internal controls/segregation of duties• Responsible for the implementation of TeamMate by being part of the analysis and configuration team along with coordinating and utilizing resources to expedite the process• Created, updated and developed standard operating policies to create more efficiencies within our department• Appointed and participated as a Board Member and Board Chair for Claim Hearings.• Utilized Excel for data mining, sampling, etc. Show less

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  City of detroit

  Dec 2019 - Sept 2022

  Launched 1st ERG to inspire and empower employees: (increased membership by 300% within 3 month timeframe-employee engagement): elected volunteer Chair position and Interim Financial Committee Chair, attended leadership training, developed budget and charter (with reference to City Charter and based off committee roles and responsibilities) and logo, created 1st newsletter, formed five committees and Tech Team-IT (Health, Mental Health, Professional Development, Community Outreach and Financial), appointed board members and committee chairs, facilitated weekly meetings with Board members, launched 1st program virtually on January 22, 2022 (collaboration with Health Department, live DJ, professional speaker-Maxwell certified presenter, Coordinated and facilitated virtual financial forum with speakers from New York Life, AFLAC, Joe Dallo Estate Attorney Planner, etc., during the Month of March, presented at the Equity Council, worked with our team to put on various programs throughout the City of Detroit for employees, including hosting numerous events virtually and in-person at external locations, collaborating with other ERGs for programming as well as the Civil Rights, Inclusion and Opportunity Department, referring contacts to assist with City-Wide Programming. Also, participated in other ERG events. Our team won the United Way Campaign Fundraising competition! Used some of the following resource tools to help with delivery of programming: Zoom, Outlook, Powerpoint, Smartsheet, Word, Excel, Eventbrite, Outlook and Mailchimp; Executive Sponsor: Deputy Director, HR Show less

  • Finance Manager

    Jun 2022 - Sept 2022

  • Elected Chairperson, Women's Inspiring Network Employee Resource Group

    Oct 2021 - Sept 2022

  • Program Analyst III, OCFO, Office of Development & Grants

    Dec 2019 - Jun 2022
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  Blue cross blue shield of michigan

  Oct 2022 - Dec 2023

  Senior corporate auditor
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  Wayne county community college district

  Sept 2023 - now

  Adjunct professor of business

  -Teach undergraduate business courses-Develop and manage the class syllabus and ensure that the syllabus meets department and college standards-Maintain time outside of class for student assistance-Plan and create lectures, in-class discussions, and assignments-Grade assigned papers, quizzes, exams and presentations-Assess grades for students based on participation, performance in class, assignments, and examination-Work with Administration to ensure a smooth transition for Dual Enrollment students-Create an effective, supportive, learnercentered environment that promotes student learning and development.-Participate in appropriate professional development activities to assure currency in the discipline, knowledge, and instructional methods. Show less