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Samira Tavares Kruth Verdade

Samira tavares kruth verdade

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location of Samira Tavares Kruth VerdadeSão Paulo, São Paulo, Brazil
Phone number of Samira Tavares Kruth Verdade+91 xxxx xxxxx
Followers of Samira Tavares Kruth Verdade1000 followers

  • Timeline

    May 2008 - May 2009

    Outsourcing analyst

    Hewlett-Packard
    Current Company
    May 2009 - now

    Quality & Methodology Senior Manager

    Capgemini

  • About me

    Quality & Methodology Senior Manager at Capgemini

  • Education

    • Fia - fundação instituto de administração

      2013 - 2014
      Postgraduate on quality management and development of products and services

    • Fmu

      1992 - 1996
      Bachelor advertising

    • Harvard business school

      2020 - 2020
      Capgemini connected manager powered by harvard. leardship: proximity, performance and perspective

    • Ise business school

      2019 - 2019
      Driving leardship pontencial

      Custom Program to Capgemini - 200hrs

  • Experience

    • Hewlett-packard

      May 2008 - May 2009
      Outsourcing analyst

      * Conference calls and translations, being the bridge between analyst from Brazil and other countries. * Analyst basis on SAP , DB and UX.

    • Capgemini

      May 2009 - now

      Country Lead on Audits ( Internal ans External) and System Management based on International Standards,such as ISO 9001, ISO/IEC 27001, ISO/IEC 20000 and HDI SCC as well as Quality Engagements Assessments in order to be in line with Project and Service Methodologies and best practicesISO 9001, ISO/IEC 27001 and ISO/IEC 20000 Lead Auditor CertifiedQuality SPOC for Brazil SPOC for LATAM South on ISO 14001 Group CertificationBrazil Customer Survey ManagementImplementation of risks methodologies, Continuity Plans and procedures. Show less

      • Quality & Methodology Senior Manager

        Jul 2024 - now

      • Quality & Methodology Manager

        May 2021 - Jul 2024

      • Quality & Methodology Coordinator

        Jan 2016 - May 2021

      • Sr Quality & Methodology Analyst

        May 2009 - Dec 2015

  • Licenses & Certifications

    • Iso 9001 - 2015 - lead auditor irca certificate

      Irca

    • Itil v3

    • Iso 27001 lead auditor - information security certification

      Bsi;
      May 2021

    • Iso 20000 lead auditor - it service certification

      Bsi
      May 2021