Experience

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  Total quality logistics

  May 2004 - Jun 2008

  Account executive and sales team leader

  Experience:• Built solid, profitable customer base through cold calling and generating own list of leads and referrals• Arranged customers’ freight shipments from truck procurement through delivery • Dealt with problems on the fly, working with customers and trucking companies simultaneously to resolve issues• Provided excellent customer service by being available to my customers and carriers 24/7 for any questions or needs• Served as Sales Coach for 6 experienced Account Executives on sales team, setting goals and training on sales techniques• Trained 7 Account Executives with little or no experience in the field at a 100% success rate• Served as co-chair of Community Relations Committee, planning 2 events per month for employees; recruited groups of volunteers and facilitated volunteering activities• Ethics Committee member: Met with other nominated members to discuss proper workplace ethics and set up Ethical Guidelines for employees to follow• Served as a Load Program Architecture Committee member: Gave input, tested beta versions and helped shape the primary computer application for the sales team Show less

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  Summitqwest interactive

  Jun 2008 - Sept 2009

  Consultant / business analyst

  Campaign Management activities such as creating and consulting on consumer surveys; quality checking and testing email campaigns; building and contributing content for client focused newsletters; ensuring deliverability of campaigns.

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  Corbus, llc

  Oct 2008 - Oct 2014

  -Led eCommerce content development projects across five Personal Care brands within North America for client Procter & Gamble-Served as SPOC for managing relationship between internal content team, brand teams, retailers and third party vendors to meet client needs-Oversaw third party vendors to optimize content to be search friendly and optimal for eCommerce -Continually reviewed operational processes for fit and efficiency. Recommended improvements and aligned with key parties on success measures. Led implementation of improvements and establish measurement. Show less Project Management for Pampers (10/1/08 – 12/31/11)• Project manager for Pampers North America eCommerce, website enhancement projects and digital work for initiatives on Pampers.com • Project manager for Pampers Facebook applications- Miracles Stories & Missions • PM for Procter & Gamble first Canadian eCommerce Where to Buy solution• PM for Procter & Gamble first full API implementation of Ratings and Reviews • PM for digital work on new product launch of Cruisers and Swaddlers with Dry Max. Elements included: Play On Relay video uploads and contest, Olympic hub featuring athletes Noelle Pikus-Pace and Chad Hedrick, Drew Brees Dry Max video on Pampers.com • PM for multiple Pampers video series launches on P.com including A Parent is Born, Welcome to Parenthood, and Love Comes EarlyInteractive Production Management (iPM) for Pampers (10/08 - Present) and Everyday Solutions (10/08 - 3/09). Responsibilities include:• SEO, Privacy, Legal implementation support for Pampers North America • Technical aid to Consumer Relations, working with them to resolve consumer website issues and enhance tools on site • Supervision and execution of Pampers brand and retailer email program since 2008; last year deployed approx 200 million emails through program; played integral role in enhancing Pampers retailer email program for 09/10• Pampers eCommerce SPOC (Ratings & Reviews, WTB/BIN) Show less

  • eCommerce Consultant

    Jan 2012 - Oct 2014

  • Interactive Consultant /Project Manager

    Oct 2008 - Dec 2011
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  Systems evolution, inc.

  Oct 2014 - Oct 2017

  Consultant

  Systems Evolution, Inc. (SEI) is a boutique business and technology consulting firm focused on delivering superior value to local clients since 1992. We provide the agility, consistency, and personal attention of a local partner while offering the reach and knowledge assets of a national organization. We support critical client needs in the areas of: Project Planning and Execution, Technology Planning andDeployment, Business Process Optimization, and Enterprise Information Management. Show less

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  Great american insurance group

  Oct 2017 - Apr 2024

  • PMO Director

    Jan 2023 - Apr 2024

  • Program Manager

    Oct 2017 - Feb 2023