Experience

• 

  Drexel university college of information science & technology

  Jul 2006 - Jul 2007

  Instructor for games in real-life situations summer program

  -Developed a course outline and tutorials for using the GameMaker software package. -Taught a group of 30 high school and middle school students basic programming and video game development techniques using the Game Maker software package.

• 

  Cdi

  Sept 2006 - Mar 2007

  Enterprise information systems business delivery intern

  -Developed and maintained system flow diagrams. -Maintained documentation for the testing and implementation of a recruiting system. -Assisted in creating, updating, and troubleshooting Quick Test Pro automated test scripts. -Created and updated manual test scripts. -Ran automated and manual test scripts for the functional and integration testing. -Tracked defects reported during test cycles. -Maintained change request reports for five business areas. -Participated in bi-weekly meetings with various business areas to address concerns regarding projects and change requests. Show less

• 

  Guideworks

  Sept 2007 - Mar 2008

  Quality assurance co-op

  -Developed test plans and use cases for DVR features for Tru2Way cable boxes. -Created and executed test cases for new DVR features, regression testing, and smoke testing. -Created automated test scripts with CPA and VistaTask for daily DVR feature smoke testing and regression. -Identified and reported gaps in the product requirements. -Identified new issues and validated fixes within the product. -Participated in SCRUM development process with daily progress meetings and monthly planning meetings. Show less

• 

  University of pennsylvania bookstore

  Mar 2008 - Jul 2008

  Bookseller

  -Provided customer service from the information desk and by phone. -Maintained a current, organized stock of books by selecting returns and shelving new arrivals.

• 

  University of pennsylvania

  Jul 2008 - May 2010

  Instructional technology intern at the biomedical library

  -Answered biomedical reference questions in person, by email, by telephone, and by instant messenger 4 to 6 hours per week. -Answered general reference questions by instant messenger and chat 1 to 3 hours per week. -Created promotional materials for library resources. -Used HTML to create and update guides and tutorials for library resources. -Created and updated video tutorials for library databases with Camtasia. -Provided individual instruction on using library databases to patrons. -Taught workshops on basic and intermediate PowerPoint, Photoshop, RefWorks, Zotero, and creating scientific posters to library patrons, staff, and high school students. -Developed and staffed a poster printing service for biomedical library patrons. Show less

• 

  Portico systems

  Jun 2010 - Jul 2011

  Project analyst
• 

  Nbme

  Aug 2011 - now

  • Manager, Volunteer & Governance Services

    May 2022 - now

  • Volunteer and Governance Services Manager

    Feb 2018 - May 2022

  • Volunteer Information Specialist

    Aug 2011 - Feb 2018