Amy M.

Event Staff

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Scarborough, Ontario, Canada

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Timeline
About me
Operations & Client Relations Specialist | Strategic Problem Solver | Award-Winning Non-Profit Leader
Education
- George Brown College
  2016 - 2018
  Special Event Management
- Humber College
  2015 - 2016
  Culinary Arts/Chef Training
Experience
- Live Nation
  May 2016 - Sept 2017
  Event Staff
  Worked all throughout the concert venue scanning tickets, ushering guests and assisting customers at the guest services desk.
- The Canadian Academy of Recording Arts and Sciences/The JUNO Awards
  Jan 2018 - Aug 2020
  Managed office operations, logistics, and project administration, including staff travel, accommodations, and on-site support for the JUNO Awards. Provided essential financial assistance through record-keeping and monthly reconciliations, while also handling front-line responsibilities such as visitor reception, phone inquiries, petty cash, and inventory management.
  - Coordinator, Administration
    May 2018 - Aug 2020
  - Operations and Administration Intern
    Jan 2018 - Apr 2018
- Redstone Agency Inc.
  Nov 2020 - Oct 2024
  Led the strategic and operational management of a diverse portfolio of non-profit associations, overseeing marketing, membership, events, and financial initiatives. Managed cross-functional teams to align with client goals, ensuring timely project completion and organizational effectiveness. Oversaw marketing efforts for year-round programs, including email campaigns, newsletters, and website updates. Coordinated over 50 board and committee meetings annually, handling agenda planning, minute-taking, and action item follow-ups. Acted as the primary contact for client and member needs, excelling in project planning, stakeholder support, and fostering a culture of growth within teams. Show less
  - Senior Client Services Specialist
    May 2024 - Oct 2024
  - Account Manager
    Oct 2022 - Jun 2024
  - Senior Account Coordinator
    Nov 2021 - Oct 2022
  - Account Coordinator
    Nov 2020 - Nov 2021
- Canadian Defence Lawyers
  Jan 2025 - now
  Manager of Membership and Marketing
Licenses & Certifications
- Donna Mary Shaw Award for Emerging Leaders
  Canadian Society of Association Executives
  Apr 2022
  View certificate
- Technical Meeting & Event Production
  Event Leadership Institute
  Dec 2017
  View certificate
- Smart Serve
  Smart Serve Ontario
  Feb 2014
Honors & Awards
- Awarded to Amy M.
  Donna Mary Shaw Award for Emerging Leaders Canadian Society of Association Executives (CSAE) Apr 2022 The Donna Mary Shaw Award recognizes emerging not-for-profit professionals and aids in their development by providing resources, education, and mentorship.
- Awarded to Amy M.
  Redstone Foundation Trust Award Redstone Agency Inc. Recognized for embodying Redstone Agency's core value of trust, as nominated by peers.