Rav Jagdev

Experience

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  Shropshire Star / Express & Star

  Apr 2003 - May 2003

  Work Experience

  Undertook a work placement as part of my journalism degree course at two newspaper publishers - The Shropshire Star and Express and Star. The placements enabled me to gain a substantial amount of experience within publishing. All were extremely enjoyable and fulfilling, from which I received excellent feedback for published articles.

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  Telford College of Arts & Technology

  Jul 2004 - Dec 2004

  Publicity Co-ordinator

  Worked as a Publicity Co-ordinator for a local college. TRAINING / WORK EXPERIENCEFuture Leadership Programme – March 2014Completed a leadership programme as part of my managerial development.Crisis Communications Exercise - October 2011Project managed social media activities during a crisis media exercise in partnership with colleagues from Coventry City Council and Warwickshire County Council. Assertiveness Training - August 2010Experienced skills on how to become more assertive with colleagues and management.The Chartered Institute of Marketing (CIM) - April 2009Undertook a training course on How to Write Effective PR involving press releases, media packs, newsletters, interview techniques, feature writing and online communications. Show less

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  Plum Publishing Ltd

  Feb 2005 - Nov 2007

  Reporter, Sub-Editor and Web-Editor

  Worked as a Reporter, Sub-Editor and Web-Editor specialising in automotive travel and tourism. Responsibilities included writing news and feature copy for a number of B2B publications, and two online websites.B2B publications included the fortnightly Bus and Coach Professional magazine, quarterly Vehicle Salvage, Coach Life and monthly Coach Tourism Professional. My role involved planning and preparing all editorial content, writing news, destination and business feature articles, sourcing images, sub-editing pages, and organising pagination and content. Travelled across Europe attending press conferences including a trip to Stuttgart, Germany, for the launch of new luxury brand models by DaimlerChrysler - EvoBus, which incorporates Setra and Mercedes-Benz brands. Show less

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  Word Association

  Nov 2007 - Aug 2009

  Marketing Manager and PR Account Executive

  Worked as a Marketing Manager and PR Account Executive for one of the Midlands' leading communications consultancies. Responsibilities included managing all strategic marketing for the organisation, including internal and external communication plans, writing press releases, website development and maintenance, e-zines, marketing campaigns, presenting at a range of national exhibitions, and attracting new clients.Account managed a number of key clients working as PR Account Executive including housing associations and not-for-profit companies. Managed all communications work assigned to them, such as press releases, press enquiries, media monitoring, writing PR reports, newsletters and marketing materials. Managed the entire development of the organisation's corporate website, from design to launch, with the introduction of a new content management system (CMS). Regular maintenance included web updates, latest news copy, providing statistical data through Google Analytics and advertising the website using Google Adwords. Show less

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  Solihull Metropolitan Borough Council

  Aug 2009 - Sept 2012

  Marketing and Communications Officer

  Managed all strategic marketing and communication requirements for one of the Midlands’ leading Local Strategic Partnerships within Solihull Council. Worked together with a range of local service providers responsible for improving people’s lives in Solihull.Responsibilities included managing all strategic marketing for the partnership, including internal and external communications, website development and event management, promoting community based projects and working on a variety of marketing campaigns.Organised and managed a communications network with partners to share information and best practice for communicating key messages. Work closely with elected councillors to help build stronger relationships with the public, and raise awareness of their political profiles.Experienced Press Officer for Solihull Council, based within communications department. Show less

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  EOS Works Ltd

  Sept 2012 - Dec 2014

  Marketing and Communications Manager

  Media, Marketing, PR and Communications specialist for leading private contractor delivering the Work Programme, on behalf of the Department for Work and Pensions (DWP).Managing all strategic marketing for EOS, including internal and external communications, news releases, newsletters, eBulletins, intranet (Ethos), website development and maintenance, implementation of all social media channels, event management, promoting a number of customer-based projects, arranging media interviews and working on a variety of marketing campaigns.Development and production of all internal EOS marketing materials to support a wealth of DWP contracts, including the Work Programme, Support for Families and Skills and Young People.Responsible for the management and day-to-day operation of an external marketing and design agency that supports with EOS for most of our publicity materials.Experienced Press Officer for EOS based at National Office in Solihull. Show less

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  Carillion

  Jan 2015 - Nov 2016

  Senior Internal Communications Executive

  Managed internal communications for Carillion Services - industry's leading support services and construction organisation.Development, implementation and management of Services' internal communications strategy and overarching Vision and Values strategy in relation to key sector priorities.Responsibilities include managing all strategic internal communications; mailers, news articles, intranet, delivering projects and campaigns, communications plans, line manager briefing packs, videos and podcasts, stakeholder monthly blogs and scripts for leadership conference calls, while supporting the senior leadership team in an advisory role.Implementation of communication channels such as social media and Yammer to raise the profile of Services and senior leaders across the organisation while researching new channels of communication to support front line staff in over 300 contracts across the UK.Daily management of an external agency specialising in internal communications. Responsible for the management and delivery of Service Matters – internal quarterly newsletter for front line colleagues with a distribution of 14,000 Services employees. Also responsible for managing a Communications Council to capture newsworthy events, while working as part of the global Corporate Communications Team to support all internal channels, focus groups, and campaigns such as the employee survey. Show less

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  National Highways

  Nov 2016 - Aug 2021

  Managed communications, customer and stakeholder engagement for government body responsible for operating, maintaining and improving England’s highways and transport infrastructure. Responsible for managing the strategic direction of both Major Projects and Operations in the South West of England. Communications and stakeholder engagement for the transforming Smart Motorways Programme across England's highways network, working alongside a number of joint venture construction organisations, Central and Local Government and transportation bodies including Department for Transport (DfT) and Transport Focus.

  • Senior Communications and Engagement Manager (South West)

    Jan 2018 - Aug 2021

  • Senior Communications Manager (Smart Motorways Programme)

    Nov 2016 - Dec 2017
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  Openreach

  Aug 2021 - Jun 2024

  Supporting the corporate communications team with internal comms strategies and delivery for colleague experience across Openreach. Managing the strategical development and implementation of change communications programmes for Service Delivery Transformation across the UK and Northern Ireland.

  • Internal Communications Manager (Corporate)

    Oct 2023 - Jun 2024

  • Change Communications and Engagement Manager (Service Delivery)

    Aug 2021 - Oct 2023
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  BT Group

  Jun 2024 - now

  Internal Communications and Engagement Manager (Corporate)

  Communicating to 100,000 employees across BT Group, including EE, Openreach, BT and Plusnet units. Lead on internal communications strategies and comms delivery for colleague experience, development and inclusion. Act as a trusted advisor to key stakeholders and a collaborative member of the wider internal comms and corporate affairs teams across BT Group.