Experience

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  Indianapolis public schools

  Oct 2005 - Feb 2011

  Teacher, k-8

  *Developed lesson plans, designed learning materials, and created a learning environment to motivate students to reach their learning goals. *Organized classroom activities and instructed students on a variety of topics effectively.*Facilitated benchmark and standardized state testing for 4th-8th grade students.*Assisted the development and implementation of the comprehensive vocational training program.*Monitored student progress based on tests and other evaluations.*Served as a guide, mentor and Teacher leading reading studies for grade 8 students in the over/under program, providing them a means to enter high school. Show less

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  Gojet airlines

  Feb 2008 - Nov 2011

  Flight attendant

  *Provided excellent customer service to passengers. Shared welcoming greetings, checked boarding passes and assisted passengers with questions and special needs. *Instructed passengers on safety requirements and ensured passengers were safely seated and belted in.*Provided special assistance to children and elderly passengers during the flight as needed.*Ensured passengers’ safety during takeoffs, landings, and emergencies.*Demonstrated the use of safety equipment in case of emergency situations. Show less

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  Indiana grand casino

  Nov 2011 - Jun 2012

  Customer service manager

  *Exceeding client service expectations, managed, trained and motivated team members to provide patron delight. *Provided logistics, auditing, data analysis, and patron support for the Cocktail Service team. *Performed financial statement analysis, cash flow analysis, merger/acquisition analysis, industry research, financial forecasting, market research and competitor analysis to support effective decision making.

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  Adesa auto auction, (spartan temporary service)

  Jun 2012 - Jun 2013

  Bookkeeper

  *Recorded financial transactions and prepared financial statements. *Organized budget planning meetings, calculated expenses and prepared receivables and reimbursement statements. Served as a focal point of contact with regards to payments issues and other financial transactions.*Analyzed and monitored the financial performance of Auto Financial Services business line, a $3.5 billion indirect prime auto loan portfolio.

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  Environmental stoneworks

  Jun 2013 - Apr 2020

  *Evaluate installation projects for the Southeast U.S. region. Determine customer needs, assign teams, determine costs, pricing, and timing and monitor resources to accomplish goals.*Manage the daily operations of regional teams. *Determine actual versus budget costs for the region. Perform financial planning, inventory management, budget variance analysis and purchasing estimations. Analyze and share cost tracking reports for senior management. *Serve as sales assistant for material only sales. Resolve issues related to warranties, repairs, payroll, and invoicing. Audit invoices to ensure accuracy.*Provide stellar service to customers. Manages inquiries, estimates and after-sales support to ensure customer satisfaction.*Manage the Order Entry and Administrative teams for the region, including local and remote team members. Selects, trains, and supports members to performance success.*Maintain Florida contractor licensing and business sales tax receipts for each county within the region to ensure company compliance with state laws. *Serves as Safety Liaison with all teams to support a culture dedicated to safety for all teams, contractors, and customers. Show less

  • Install Coordinator

    Jul 2013 - Apr 2020

  • Regional Lead Install Coordinator

    Jun 2013 - Apr 2020
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  Seminole hard rock hotel & casino tampa

  Mar 2020 - Feb 2021

  Customer service representative

  • Greet guest and contribute to welcoming environment• Create membership cards• Manage VIP guest private room entrance• Resolve guest issues with promotional offers and request for complimentary funds

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  Wastequip

  Feb 2021 - Jan 2024

  Sales manager

  • research potential sales for product line to increase sales and grow business• utilize Salesforce to maintain and organize customer base• Resolve any issues with sales• Prepare quotes as requested by customers

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  Black rocket productions

  Jan 2024 - now

  Teacher

  • Facilitate elementary level coding courses online and in-person classroom instruction• Encourage elementary students to continue education in tech courses by relating technology platforms to real life application• Guided students in creating final projects for digital song creation, video game creation through JavaScript and basic block coding

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  Absolute international security

  Jul 2024 - now

  Armed security guard

  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.• Act quickly during emergency situations to reduce opportunity for damage and injury.• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.