Asa Kadane

Experience

• 

  Sprint

  Jun 1995 - Mar 2002

  Software Engineer / Project Manager

  Project Manager - Part of Sprint's selective "Fast-Track to Project Management" Program allotted to only 15% of qualified applicants. Managed a diverse team of 12-15 engineers and analysts consisting of both employees and W2 contractors. Responsible for all deliverables from each phase of the Software Development Lifecycle (SDLC). Performed semi-annual employee career development guidance and performance evaluations for employees on my team.Software Engineer - Created code in Cobol and Smalltalk. Involved in related business analysis and requirements definition activities. Created respective test cases for quality assurance and assisted in training of key users for user acceptance testing and governance. Show less

• 

  Nokia

  Jan 2002 - Jan 2021

  Managed end to end operations for 25 applications in Nokia’s CRM and ERP Divisions. Led the operations transition between external vendors while improving relations between the business and IT.• Primary integrator for collaborating efforts between Nokia’s IT, business, and vendor teams to improve system stability while managing multi-million-dollar budgets and maintaining quality within agreed KPIs. • Led cost reduction, vendor and application consolidation activities accounting for reduced operating costs of 35% and improved customer satisfaction of 25%.• CRM/ERP IT Representative for Black Belt Initiative to improve Root Cause Analysis Processes and solution implementation; Resulted in critical system outage reductions year over year by 17%. Show less Managed the full Software Development Lifecycle for Nokia’s customer deployments for their Ecommerce EDI X12/RosettaNet mapping and configuration changes for both functional and process enhancements. Exceeded performance goals with a reduction in Quote-to-Cash turn-around time by an average of 21% and re-work by an average of 18% for priority customers.• Accountable for all milestone deliverables at each phase of the development lifecycle• Created and presented materials to executive steering team for approvals• Managed demands and enhancements for project approval and post-deployment changes• Priority customer engagements: US Cellular, Sprint, AT&T, Verizon, T-Mobile, and Bell Canada Show less Led transformation activities resulting in a decrease in annual operating costs of 1.5 million dollars from 2 million to 500,000.• Hosting – Migrated seven applications from nine servers in Dallas to four in Chicago.• Vendor Consolidation – Led integration efforts for hiring and deploying India-based support team from local NAM-based vendor.• Application Consolidations – Led the retirement of numerous software applications while coordinating the training, knowledge transition, and implementation of their replacements. Led the collaboration between numerous IT teams and the business to ensure business continuity with minimal interruption. Show less Managed the creation of Nokia’s eQuote Management Tool to help support the deployment of the LTE infrastructure for T-Mobile and Verizon’s multi-billion-dollar contracts.• Directed the entire project lifecycle and championed the application to customer teams through product presentations, cost/benefit analysis, training, enhancements, and warranty support.• Improved operational efficiency by 60% and end user utilization by 50% • Finalist for Nokia’s Service Excellence Award (Top 3 company-wide) Show less Service Manager / Line Manger 2008 – 2010Directed the service operations for Nokia’s Flexible Order Management Application Suite. Managed resources and annual support budget of approximately eight individuals and two million dollars.Program Manager 2005 – 2008Strategy creation and project prioritization for the Net eBiz Program in the Americas region. Managed customer engagement, project staffing, program budgets, and overall quality of project deliverables.Senior Project Manager 2002 – 2005Led a team of seven contractors through the full development lifecycle for three applications that would make up Nokia’s Flexible Order Management (FOMs) Suite. Resulted in annual savings of over 7 million dollars in interest and penalties and reduction in procurement to installation time by 20% Show less

  • Senior IT Service Manager - ERP/CRM

    Jan 2018 - Jan 2021

  • Senior IT Project Manager - Ecommerce

    Jan 2015 - Jan 2018

  • Senior IT Service Manager

    Jan 2013 - Jan 2015

  • Senior Program Manager

    Jan 2010 - Jan 2013

  • IT Project Manager / Program Manager / Resource Manager

    Jan 2002 - Jan 2010
• 

  Network Connex

  Sept 2021 - Dec 2021

  Senior IT Program Manager

  Worked closely with the CEO and Department VPs to create and approve required Project Lifecycle deliverables in the merging of four separate entities into a single company. • Implemented a consolidated change control process for related governance.• Transitioned all activities and documentation to SMEs for continued adherence going forward.• The WBS and project schedule from which the critical path was derived resulted in the integration of four separate ERP Systems into a single NetSuite system for all critical enterprise functions. Show less

• 

  Nokia

  Mar 2022 - now

  Hosting Services Manager