Divesh Jakhar

Divesh jakhar

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  • Timeline

    Jun 2013 - Jul 2013

    TRAINEE

    Wipro
    Jul 2015 - Feb 2017

    BMS Engineer

    Nextra Teleservices Pvt Ltd
    Mar 2017 - Nov 2017

    Shift Engineer

    Tata Communications LTD
    Nov 2017 - Aug 2021

    Data Center Engineer

    Colt Technology Services India Pvt Ltd.
    Aug 2021 - Mar 2024

    Data Center Operation Engineer

    Syniverse
    Current Company
    May 2024 - now

    Data Center Operation Engineer

    Leaseweb
  • About me

    Data Center Operation Engineer @ Leaseweb | ITIL V4 Foundation | Comp Tia A+

  • Education

    • Pesit

      2011 - 2014
      Bachelor's degree electrical and electronics engineering
  • Experience

    • Wipro

      Jun 2013 - Jul 2013
      Trainee

      Im there to learn how to install data center.

    • Nextra teleservices pvt ltd

      Jul 2015 - Feb 2017
      Bms engineer

      • Power Management- Managing the Electrical Power inside the Data Center and POP site in Delhi NCR Region. • Project Management- Design and Planning for the new POP site installation as per the timelines mentioned and feasibility. • Availability management- Managing all the available resources for the operation with redundancy. • Capacity Management - Managing the capacity of the equipment to the fullest as per the IDC requirement & IEEE standards. • Vendor management— directly looking into the vendor management for the smooth operation of the IDC. • AMC tracking & Renewals—Looking into timely renewals of all the AMC & putting them all into cycle, Defining SOW, &SLA • Communication Management—Communicating with all related team for error free operation. • Tests—Different tests pertaining to Data Center operations, Power audit & Thermography, Air quality Test & adopting Energy Conservation processes عرض أقل

    • Tata communications ltd

      Mar 2017 - Nov 2017
      Shift engineer

      • Dealing with engineering documents as well as official documents and best use of MS office on computer. • Both practical as well as theoretical knowledge of Electrical equipment’s. • Team Management-Managing the team of 10 people • Responsible to manage TCL Data Center having 400+ Racks. • Scheduling Preventive maintenance for DC Equipment’s. • Preparing and submitting Daily/Weekly/Monthly Report of the site. • Responsible for building utilities operations (Electrical supply, HVAC system, Fire Fighting and Fire Alarm system). • Responsible to manage smooth operation of data center Equipment’s/Devices Like, Transformer, Electrical Panels, UPS, Battery Bank, CCU, Chiller, Etc. • Troubleshoots Data center’s electrical problems to determine their cause and recommends options for eliminating such problems. • Maintaining minimum spares for attending breakdown and reducing breakdown time. Awareness on Hazardous area classifications and selection of electrical equipment. • Coordination with various departments for smooth functioning of the equipment by feedback and suggestions from them. • Conducting Safety audits within the department and ensuring the compliance from all the employees and updating the checklists and audit reports عرض أقل

    • Colt technology services india pvt ltd.

      Nov 2017 - Aug 2021
      Data center engineer

      • Involved in Event, Incident, Change, and Problem management. • Analyzing the trend of incident and possible Causes. • Collates information for effective reporting. • Involved in preparing various types of reports and presentations. • Manages access to various sites by authorizing, coordinating, and provisioning access. • Manages and monitoring Colt technical services. • Logging all alerts from BMS/monitoring platform/mails/phone calls as per incident management process and procedures meeting predefined objectives. • To use Colt Service Management tool to record all incident’s ensuring data is accurate and up-to date. • Manages 3rd party/Vendor coordination and communication as per the process. • Effective verbal & written communication with EU engineers and 3rd party suppliers. • Liaise with European engineers. • Vendor management—directly looking into the vendor management for the smooth operation of BMS. عرض أقل

    • Syniverse

      Aug 2021 - Mar 2024
      Data center operation engineer

      Involved in IT service management, IT service operation for Syniverse’s technical infrastructure (60 datacenters) across Europe, Asia, North America in addition to site access management with 3rd party vendor and coordination. • Key responsibilities included management of 24/5 shift personal, priority analysis and working with customers. • Managed maintenance windows for customers and customer turn-up projects. • Monitored the customer’s servers using our internal monitoring systems. • Ensure data center availability and reliability. • Deployment of servers/network/storage.• Resetting hardware including reboots (power cycle) • Device status observation • Audit racks or racks-based equipment • Help and support to Manage Installations (hardware), PDU’s and blanking panels, etc. • Support General trouble shooting. • Supervision of third-party contractors • Racking and de-racking of equipment • Patching: Copper and fiber services • Implementation of a DR.• Coordinated between teams during outages and emergencies. • Local and remote team management for the Europe and Asia data centres.• Monitoring and reporting of data center operations. عرض أقل

    • Leaseweb

      May 2024 - now
      Data center operation engineer

      • Managing 2 Data Centers, 1 POP site in London and working closely across Europe, APAC and America region of Leaseweb Data Centers. • Building of new services such as servers, private racks, collocations and process updates on them.• Windows and Linux Server Installations, including hardware and software configuration • Maintain safe and healthy work environment by following standards and procedures; complying with legal regulations.• Ensuring infrastructure meets the requirements of the customers• Troubleshooting closely with the Level 1 support team• Participating in the capacity planning• Project Management around provisioning of new servers or relocation of servers عرض أقل

  • Licenses & Certifications

    • Prepare for the comptia a+ core 1 (220-1101) certification exam

      Linkedin
      Apr 2024
      View certificate certificate
    • Itil v4 foundation

      Axelos global best practice
      Sept 2019