Harish Kumar MAKULA

Hyderabad, Telangana, India

+91 xxxx xxxxx

[email protected]

312 followers

Timeline
Sept 2008 - Aug 2009
Operations Executive
Wipro
Jan 2010 - Apr 2010
Senior Operations Analyst
IBM
Apr 2010 - Aug 2014
Senior Systems Engineer
IGATE
Current Company
Sept 2014 - now
Service Operations Lead - Assistant Consultant
Tata Consultancy Services
About me
ITIL Certified Service Management & Lean Six Sigma Green Belt Practitioner | Incident Management | Change & Release Management | Problem Mgmt with experience in ITIL Service Management related portfolios
Education
- Jawaharlal nehru technological university
  2004 - 2008
- Christu jyothi institute of technology and science
  -
  Bachelor of technology - btech
Experience
- Wipro
  Sept 2008 - Aug 2009
  Operations executive
  Server Administrator - Installing, Upgrading, Configuring and Administrating Solaris OS on various Sun hardware and Red Hat OS on various Linux hardware
- Ibm
  Jan 2010 - Apr 2010
  Senior operations analyst
  Incident Manager - Drive all the Major P1 and P2 Incidents
- Igate
  Apr 2010 - Aug 2014
  Senior systems engineer
  Major Incident Management & Change and Release Manager
- Tata consultancy services
  Sept 2014 - now
  Service operations lead - assistant consultant
  Service operations Management - Incident, Change & ProblemProactive Problem Management - LEAN & SIX SIGMA Practitioner
Licenses & Certifications
- Itil operational support and analysis certificate
  Exin
  Dec 2015
- Itil release, control and validation certificate
  Exin
  Sept 2016
- Itil planning, protection and optimization certificate
  Exin
  Feb 2016
- Itilf itil® foundation certificate in it service management
  Exin
  Nov 2012
- Itil service offerings and agreements certificate
  Exin
  Dec 2016