Talk to sales Try for Free
Harish Kumar MAKULA

Harish Kumar MAKULA

Operations Executive

Followers of Harish Kumar MAKULA312 followers
location of Harish Kumar MAKULAHyderabad, Telangana, India

Connect with Harish Kumar MAKULA to Send Message

Connect

Connect with Harish Kumar MAKULA to Send Message

Connect

  • Timeline

  • About me

    ITIL Certified Service Management & Lean Six Sigma Green Belt Practitioner | Incident Management | Change & Release Management | Problem Mgmt with experience in ITIL Service Management related portfolios

  • Education

    • Jawaharlal Nehru Technological University

      2004 - 2008

    • Christu jyothi institute of technology and science

      -
      Bachelor of Technology - BTech

  • Experience

    • Wipro

      Sept 2008 - Aug 2009
      Operations Executive

      Server Administrator - Installing, Upgrading, Configuring and Administrating Solaris OS on various Sun hardware and Red Hat OS on various Linux hardware

    • IBM

      Jan 2010 - Apr 2010
      Senior Operations Analyst

      Incident Manager - Drive all the Major P1 and P2 Incidents

    • IGATE

      Apr 2010 - Aug 2014
      Senior Systems Engineer

      Major Incident Management & Change and Release Manager

    • Tata Consultancy Services

      Sept 2014 - now
      Service Operations Lead - Assistant Consultant

      Service operations Management - Incident, Change & ProblemProactive Problem Management - LEAN & SIX SIGMA Practitioner

  • Licenses & Certifications

    • ITIL Operational Support and Analysis Certificate

      EXIN
      Dec 2015

    • ITIL Release, Control and Validation Certificate

      EXIN
      Sept 2016

    • ITIL Planning, Protection and Optimization Certificate

      EXIN
      Feb 2016

    • ITILF ITIL® Foundation Certificate in IT Service Management

      EXIN
      Nov 2012

    • ITIL Service Offerings and Agreements Certificate

      EXIN
      Dec 2016