Experience

• 

  Commidea ltd

  May 2005 - Feb 2007

  Systems/infrastructure engineer
• 

  Betfair

  Feb 2007 - Oct 2011

  Microsoft desktop support engineer

  Member of the MS Platform Desktop support team at Betfair, supporting over 1300 users at the Hammersmith site and 500 users across other multiple sites which uses a mixture of XP and Windows 7, I was responsible for the correct functioning of the hardware and software of all desktop PCs, associated hardware and Active Directory Maintenance. Day to day tasks included all desktop issues - new hardware rollout, login account issues, printer problems, AD Changes Inc new starters, leavers and policy changes. Show less

• 

  Erm: environmental resources management

  Oct 2011 - Jun 2012

  Systems engineer

  Employed by ERM a systems Administrator and deployment specialist managing the global SCCM infrastructure.

• 

  Sony pictures entertainment

  Jun 2012 - Jun 2015

  Advanced client technology engineer

  Primary Role is to maintain and develop the global SCCM infrastructure as well as looking at new technology’s to improve and secure the desktop estate.

• 

  Cwt

  Jun 2015 - Jul 2019

  EUT SCCM Product Owner at Carlson Wagonlit Travel

  • Principle End User Technology Specialist

    Jan 2019 - Jul 2019

  • SCCM Product Owner

    Jun 2015 - Jan 2019
• 

  Fidelity international

  Jul 2019 - now

  Consultant