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Sooraj Mohanan

Sooraj Mohanan

Graduate Engineering Trainee

Followers of Sooraj Mohanan392 followers
location of Sooraj MohananRiyadh, Saudi Arabia

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  • Timeline

  • About me

    POS Technical Coordinator at Digital Pay

  • Education

    • University of Kerala

      2012 - 2016
      Bachelor of Technology (B.Tech.) Electrical and Electronics Engineering

  • Experience

    • Kerala State Electricity Board

      Mar 2017 - Nov 2019
      Graduate Engineering Trainee

      Training on Daily Operations in an Electrical section office.Handling of POS Machines.Periodic Maintenance and Troubleshooting of POS Machines.Experience in POS Machine software.Handling Daily Tasks as per Requirements.Supervision of Technical Tasks.Handling of Technical Inventory.Meter Testing and Technical Report Making.Experience in Electrical equipment's Trouble shooting.Customer Support.

    • Digital Pay

      Nov 2019 - now

      Leading a team of Technical support Engineers.Preparing Technical Documents related to POS Machine Hardware and Software.Preparing Technical Manual for Technical Support Engineers.Providing guidelines for ECR Integration.Handling Inventory for Team on daily Operations.Preparing Schedules for Team Members.Coordinate with POS Manufacturer for Handling of Key Injection Modules.Supervising Operations on Technical equipment's related to POS Machines.Technical Point of contact for different POS Manufacturers.Troubleshooting and Testing of Hardware Parts. Show less

      • Pos technical coordinator

        Jan 2022 - now

      • Support team leader

        Apr 2021 - now

      • Technical Support Engineer

        Nov 2019 - Apr 2021

  • Licenses & Certifications