Experience

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  Ministry of defence of singapore

  Dec 2007 - Dec 2009

  Corporal (ns)

  Combat Driver Transport Operator Transport Operator GuideAmbulance Operator

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  Griffin kinetic pte. ltd

  Apr 2010 - Jul 2012

  Operations executive

  Daily management of eight appointed drivers, ensuring smooth and full delivery of company products and proper execution of all load-dispatching administration and route management.Ensured all route information (including delivery timing) is maintained properly for efficient distribution and auto-dispatching. Maximised the utilization of vehicles through auto-dispatching program.Assisted the Manager in his activities with regards to Crew Management. Oversaw all staffing and manpower matters of crew personnel. Maintained proper records of crew.Manage stock control and reconcile with data storage system. Assign tasks appropriately. Show less

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  Aero express logistics pte ltd

  Aug 2012 - May 2016

  Operations manager

  Daily management of fifteen appointed drivers to ensure smooth and full delivery of customer’s shipment and proper execution of all load-dispatching administration and route management. Ensured all route information (including delivery timing) is maintained properly for efficient distribution.Warehouse coordination that included receiving and issuing of stocks with proper documentation. Logistic & delivery coordination, including liaising with third party forwarder for shipment coordination (both overseas and locally), management and support local delivery.Completed all assigned ad-hoc projects diligently. Handled customer enquiries in a professional manner and ensured all site activities are performed effectively and efficiently. Ensured all documentation is properly updated. Ensured all workers follow safe work procedures at all times enhancing workplace safety.Promptly handled customer enquiries providing quotations. Coordinated and monitored both air and sea shipments. Involved in other procedures such as the customs declaration of permits (Tradeweb Live), job invoicing and billing.Arranging our heavy vehicle fleet for servicing and repairs to workshop for repairs. Handling accident reports when required. Show less

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  Dpex worldwide express (s) pte ltd

  Jun 2016 - Nov 2022

  Operations manager

  Fully responsible of the Operations Department and performing my duties with integrity and accuracy. Operations Department includes both inbound and outbound shipments, airport cargo clearance, lodge-in and all operational matters. Ensuring smooth running of all daily operation functions, controlling of vendors, drivers, riders and organisation of area allocation and system updating. Resolving product and service problems by clarifying the customer's complaint, overseas agents replies and queries. Determining the cause of the problem, selecting and explaining the best solution to solve the problems. Expediting correction or adjustment and following up to ensure resolution. Recommending potential products or services to management by collecting customer information and analysing customer needs and improve the operation working system. Ensuring smooth functions with Office Staffs and Operations Department. Show less

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  Euraco finefood singapore

  Dec 2022 - now

  Operations manager