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Mandy Young (maiden Name)

IT Information Manager

208 followers

City of Johannesburg, Gauteng, South Africa

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Timeline
About me
IOCO Group IT Service Delivery Manager
Education
- Stirling High School
  1980 - 1984
  12
  Activities and Societies: Prefect 1st Team Hockey
- Port Elizabeth Technikon
  1985 - 1985
  Certificate Secretarial and Business Computer Studies
Experience
- PG Bison
  Aug 1988 - Mar 1998
  IT Information Manager
  Onsite IT Support(previous position was Executive PA to the Commercial Director and his Team of 5)
- EOH Infrastructure Managed Services
  Apr 1998 - Jan 2019
  Senior Service Delivery Manager
  Full management of supported services for a large internal client, EOH Holdings.
- EOH Holdings Ltd
  Feb 2019 - May 2019
  EOH Group IT Services Manager
  Management of service offerings and client relationships for the Group CIO Office
- IOCO
  May 2019 - now
  Service Management: the end-to-end management of IT services that are provided to the full suite of Operational Business Units and Group by internal and external suppliers.Business Relationship Management: accountable for managing the Group Technologies relationship with the operational business units.
  - Group IT Service Delivery Manager: Business Relations, End User & Productivity
    Apr 2022 - now
  - Service Delivery Manager
    May 2019 - Mar 2022
Licenses & Certifications
- TBA
Honors & Awards
- Awarded to Mandy Young (maiden Name)
  IOCO Customer Excellence Award IOCO Dec 2024 In honor of outstanding commitment to delivering exceptional customerservice. Dedication, professionalism, and excellence made a lastingimpact.
- Awarded to Mandy Young (maiden Name)
  EOH Top 100 High Achiever Award EOH CEO Oct 2015 Employee Top Achievement out of 15000 employees

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