Experience

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  Code academy

  Jun 2019 - Aug 2019

  Web developer intern

  Deployment of the blog CMS for an ongoing project, brainstorming and implementing business logic for processes and features, creating and optimising SQL queries.

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  Upwork

  Aug 2019 - now

  Freelance web developer
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  A1 makedonija

  Aug 2020 - now

  Administrating and configuring OpenShift 4.13 clusters, support the DevOps processes within the company, assist employees and 3rd party vendors for adapting and migrating applications to microservice architecture (containerisation), administrating corporate GitLab, developing and improving the existing CI (continuous integration) pipelines, CD (continuous delivery) with ArgoCD, JFrog Artifactory, code quality inspection with SonarQube, maintaining VMware ESXi environment, Linux systems administration, implementing digital solutions for the company's needs with React.js and Node.js, automating repetitive tasks, mentoring interns, participating in cluster-wide and group-wide activities, driving company's innovation and productivity with Microsoft Power Platform tools. Show less Responsible for 4 agents, monitoring the performance of the team, bug escalation and improvements for the chatbot, creating advanced Microsoft Excel and Microsoft Power BI dashboards and reports, process simplification and automation with Microsoft Power Platform within the Customer Service department, developing web applications for easier troubleshooting, equipment management, part of extensive testing of Cempresso Dashboard and Cempresso Self-care applications (remote troubleshooting for fixed services and self-service for end customers). Show less

  • Infrastructure and Cloud Senior Specialist

    May 2024 - now

  • Infrastructure and Cloud Specialist

    Jan 2023 - May 2024

  • Junior Infrastructure and Cloud Specialist

    Jan 2022 - Jan 2023

  • Online Support Agent

    Jul 2021 - Dec 2021

  • Junior Technical Support Agent

    Nov 2020 - Jun 2021

  • Customer Service Intern

    Aug 2020 - Oct 2020
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  A1 telekom austria group

  Jan 2023 - Jun 2023

  Group young potential program participant

  Participant in a development program for young talents within the whole group as a part of the Industry Clouds team, developing a business strategy for the healthcare sector, designing solutions portfolio.

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  A1 telekom austria group

  Dec 2023 - May 2024

  Group young potential program coach