Caitlin T.

Experience

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  Ulta Beauty

  Oct 2016 - Sept 2017

  Clinique Business Manager

  Greeting guests with warm, prompt and individualized service. Interacting with existing guests and maintaining active contact with a growing preferred customer list. Informing guests of current promotions, events and services within the store. Meeting/exceeding individual and team sales targets and goals. Conducting makeup applications, skin care analyses and product demonstrations. Maintaining strong in-store and vendor relationships to reinforce trainings and in-store events/promotions. Communicating merchandising needs to the PSM. Ensuring all merchandise, testers and demonstration stations are well-maintained. Following all loss prevention control and compliance procedures. Promoting Ulta Beauty loyalty and guest service program Show less

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  Macy's

  Sept 2017 - now

  Maintain awareness of existing competitive ranking and daily knowledge of all sales achievements vs. goal for staff. Oversee training and development of staff. Mentor and coach beauty advisors on product knowledge, performance, KPIs, and service behaviors. Manage and execute all customer events held at store. Review the status of the customer registry and sampling log with the team. Maintain frequent communication with Lancôme Field Sales and Training Executives and Retailer Department Manager. Establish relationships with key retailer departments (personal shopper, director of special events, visual.) Regularly attend Lancôme-hosted seasonal training seminars twice a year and/or digital learning modules. Oversee all aspects of the Lancôme business and maximize retail sales. Manage cleaning, re-stocking and moving boxes with team. Regularly perform skin care services and makeup application on clients. Show less

  • Lancôme - Counter/Business Manager - Macy's Kenwood Towne Centre

    Jul 2023 - now

  • Lancome Business Manager – Brand Ambassador

    Sept 2017 - Aug 2023
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  H&N Logistics, LLC

  Mar 2023 - Aug 2023

  Logistics Account Specialist

  https://hnlogisticsllc.com