Virginia Claudon

Experience

• 

  Mandarine & X-Pro Shop & Quai 34

  Feb 2002 - Feb 2005

  Assistant Manager

  BuyingSalesStock management / InventoryMerchandisingCustomer Service

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  GSM Europe

  May 2006 - Mar 2017

  * E-com support- Receive, review and solve requests and issues related to business use or implemented e-com and Retail systems and processes- Support e-com technical team on any deployment and upgrades in Europe.* Business analyst- Translate European Retail and e-com business requirements into functional specifications and ensure they are delivered- Assist the global DTC team in the development of technical analytical skills, business understanding and e-com and retail configuration- Create and provide training material- Develop and execute test specifications, document results, re-test. Show less * Deployment of the Retail POS software (Colombus and Colombus Retail from Cegid) back office and front office - Adapt and configure software with existing processes- Train 20 store managers in Europe- Train back-end users at head office- Create and update training document- Support back-end and front-end users daily* Project management :- Store openings (POS training, store configuration in software)- System updates and upgrades* Data analyst- Build and improve reports for managements- Data input and managements- Sales administration Show less

  • DTC Business Systems Analyst

    Jul 2015 - Mar 2017

  • Retail IT Coordinator

    May 2006 - Jun 2015
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  Dennemeyer

  Feb 2019 - Nov 2021

  IT Business Analyst

  * Business analyst (Agile, Scrum, Kanban)- Gap analysis- Collaborate with business owners and managers to elicit, translate and document business requirements in the format of product epics, features, user stories and acceptance criteria- Coordinate and facilitate elicitation and requirement review meetings with external business stakeholders and product teams- Assist with testing of product functionality to validate whether the requirements have been met and to ensure that the desired state has been reached- Assist with user acceptance testing and post-production support i.e. product training and help desk- Assist with the development of User Interface (UI) design specifications i.e. wire-frames, interactions and user flows* Product owner / Scrum master- Refinement, grooming and prioritization of product and team backlogs- Plan and lead Agile ceremonies Show less

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  Datapunk

  Nov 2021 - now

  Product owner
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  Humakina

  Dec 2024 - now

  Responsable produit