Chiamaka Nwambe

Experience

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  Paytun

  Mar 2023 - May 2024

  Virtual Assistant

  Implemented a customized social media strategy that increased audience engagement by 20% and improved online visibility.Streamlined chat support processes, reducing response times by 30% and enhancing issue resolution, consistently resulting in positive client feedback.Refined data management systems to ensure accuracy and organization, enabling faster, data-driven decision-making and a more agile workflow.Optimized administrative processes and managed key communications, freeing up 25% more time for high-priority strategic initiatives. Show less

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  Lux Legacy Agency

  Sept 2024 - now

  Virtual Assistant

  Key Responsibilities: - Manage social media accounts, including content creation, scheduling, and audience engagement, to enhance brand visibility and drive interaction. - Utilize Go High Level (GHL) for CRM integration and automation, streamlining workflows and improving client relationship management. - Design visually appealing graphics and marketing materials using Canva to support brand communication. - Provide administrative support, including calendar management, email handling, and coordinating virtual meetings, ensuring smooth day-to-day operations. - Leverage Microsoft Office 365 tools for task management, document creation, and efficient communication. Key Achievements: - Increased social media engagement rates by 25% through targeted content strategies and consistent interaction. - Designed marketing assets that improved audience interaction and generated positive client feedback. Show less