Maristella Evaristo

Maristella Evaristo

Office Assistant

Followers of Maristella Evaristo255 followers
location of Maristella EvaristoCampinas, São Paulo, Brazil

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  • Timeline

  • About me

    Technology | Customer Service | Cabin Crew | Hospitality | Aviation

  • Education

    • University Faculdades Metrocamp Campinas

      -
      Bachelor of Arts - BA Public Relations Incomplete due to Relocation
    • EDENZ Colleges New Zealand

      -
      Certificate in Economics, Computer Concepts, Organisation, & Management
  • Experience

    • VIAÇÃO BONAVITA S.A.

      Jan 2003 - Jan 2005
      Office Assistant

      - Supported operations and finance management for a transportation company with 15 stations.- Monitored operations, from sales and cash takings to vehicle movements and passenger flow.- Analyzed the breakdown of standard, student, and senior citizen ticket fares to determine revenue and profitability, inform pricing strategy, and identify opportunities for additional fare types.

    • Peugeot

      Jan 2006 - Jan 2007
      Administrative Assistant

      - Managed front line and store inventory management to ensure availability and accurate pricing.- Analyzed stock movements, including new vehicles and trade-ins, to keep inventory up-to-date.- Coordinated all new vehicle registration and documentation to ensure on-time delivery.

    • Birthcare Auckland Limited

      Jan 2008 - Jan 2010
      Catering Assistant

      - Serve as the liaison between patients and the catering team to meet dietary needs, restrictions, and requests while providing excellent customer service with non-intrusive, problem-free catering.- Take accurate orders, check the preparedness meals for the correctness, and deliver on-time.

    • Emirates Airline

      Jan 2010 - Jan 2020
      First-Class Cabin Crew Member

      - Managed end-to-end customer service for the First Class cabin with a focus on personalized, discreet, pro-active service for 10,000+ clients from 160 countries on 1,000+ flights per year.- Acted as a brand ambassador by displaying an immaculate image and following all uniform standards while ensuring adherence to all safety, emergency, and security standards.

    • Sycomp

      Jul 2022 - now
      Service Desk Engineer
  • Licenses & Certifications

    • Microsoft Excel

      Edoxi Training Institute
      Jul 2020
    • Microsoft Word

      Edoxi Training Institute
      Jul 2020
    • Safety and Emergency Procedures

      UAE General Civil Aviation Authority (GCAA)
      Jul 2012
    • Microsoft Outlook

      Edoxi Training Institute
      Jul 2020
    • Microsoft Power Point

      Edoxi Training Institute
    • Customer Service: Handling Abusive Customers

      LinkedIn
      Jun 2020
      View certificate certificate
    • First Aid

      Emirates
      Jul 2012