Experience

• 

  Viação bonavita s.a.

  Jan 2003 - Jan 2005

  Office assistant

  - Supported operations and finance management for a transportation company with 15 stations.- Monitored operations, from sales and cash takings to vehicle movements and passenger flow.- Analyzed the breakdown of standard, student, and senior citizen ticket fares to determine revenue and profitability, inform pricing strategy, and identify opportunities for additional fare types.

• 

  Peugeot

  Jan 2006 - Jan 2007

  Administrative assistant

  - Managed front line and store inventory management to ensure availability and accurate pricing.- Analyzed stock movements, including new vehicles and trade-ins, to keep inventory up-to-date.- Coordinated all new vehicle registration and documentation to ensure on-time delivery.

• 

  Birthcare auckland limited

  Jan 2008 - Jan 2010

  Catering assistant

  - Serve as the liaison between patients and the catering team to meet dietary needs, restrictions, and requests while providing excellent customer service with non-intrusive, problem-free catering.- Take accurate orders, check the preparedness meals for the correctness, and deliver on-time.

• 

  Emirates airline

  Jan 2010 - Jan 2020

  First-class cabin crew member

  - Managed end-to-end customer service for the First Class cabin with a focus on personalized, discreet, pro-active service for 10,000+ clients from 160 countries on 1,000+ flights per year.- Acted as a brand ambassador by displaying an immaculate image and following all uniform standards while ensuring adherence to all safety, emergency, and security standards.

• 

  Sycomp

  Jul 2022 - now

  Service desk engineer