Experience

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  Hbc inc.

  Apr 2012 - Jul 2014

  Beauty consultant

  Job Responsibilities:• Perform business operations such as maintenance of cash registers, cash drawers and deposits and separation of vouchers, coupons and slips.• Learn and maintain sales and promotion practices and policies on exchanges, payment and security.• Arrive at purchase and sales figures and process payments.• Ascertain customer’s beauty needs and make appropriate suggestions and demonstration.• Maintain personal beauty and grooming standards and upkeep customer satisfaction.• Communicate to customers on store’s beauty promotions.• Maintain standards of beauty room and offer beauty treatments to customers with alacrity. Show less

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  Al-futtaim

  Oct 2014 - Apr 2016

  Customer service associate (rockport & reebok)

  Job Responsibilities:• Maximize and contribute to sales within the store through optional customer service and retail experience• Brand representation at the required standards with up to date product knowledge and minimized stock loss.• Maintain Brand Standard and Store Environment clean.• Updating customer request of stock from warehouse and other stores.• Sending / receiving of delivery of stocks and send/Receive customer request to other stores.• Scanning and pricing of items, Display stocks on shop Floor.Focused on Sales target achieving and monitoring daily sales with percentage we reached.• Maintain backup room properly as per style and sizes, for Apparels and Foot wares.• Assisting customers with good friendly services to maintain relationship.• Individual targets and actively Team works to meet these by using all the resources available within the store.• Meets customer expectations and boosts sales and Brand experience by using appropriate customer service model. Show less

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  Gulf marketing group

  Jun 2016 - Nov 2019

  Job Responsibilities:• Welcome customers with a smile as they enter into premises• Proactively ask customer how they can be assisted• Provide customers with product information that they need• Escort customers to the correct aisles• Explain product features and warranty agreements• Demonstrate the working of a product when required• Provide information on daily deals and promotions• Ensure that all products are well stocked and are easy to reach• Assist customers by taking down products that may not be easy to reach• Provide information regarding each product and any discount offers associated with it• Make sure that work area and aisles are clean and shelves are dusted properly• Respond to customers’ requests and concerns in a resourceful manner• Handle cashier duties by taking cash or credit cards in exchange of goods sold• Manage product returns and exchanges• Ensure that all purchased items are delivered to the customers in a prompt manner• Reserve products for online orders• Discourage shoplifting activities by constantly keeping a vigilant eye• Arrange products on shelves in a tidy manner• Pick and pack orders for shipping purposes• Order out of stock items in a timely manner Show less

  • In Store Visual Merchandiser

    Jun 2018 - Nov 2019

  • Customer Service Associate (NIKE)

    Jun 2016 - Jun 2018
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  Apparel group

  Mar 2020 - Jun 2021

  Senior sales associate

  Job Responsibilities:• Assisting less experienced Sales Representatives in answering technical questions posed by customers during outbound telephone calls.• Providing support to less experienced Sales Representatives as needed.• Identifying potential customers through networking initiatives, cold-calling, and email communications.• Preparing and delivering sales presentations to potential and existing customers.• Preparing regular sales reports as well as sales territory plans.• Researching competitors’ products, pricing, and product success to determine customer preferences.• Developing innovative sales strategies to achieve sales goals.• Promptly submitting customers' purchase orders to the relevant department for processing.• Resolving customer complaints in a timely and professional manner to maintain customer loyalty.• Expanding industry knowledge by attending educational workshops and reading professional publications.Looking for a suitable opportunity due to Covid19 market effect. Show less

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  Landmark group

  Jun 2021 - now

  Senior sales associate
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  Ecco shoes

  Jun 2021 - now

  Senior sales associate

  Responsible for all activities at the store in the absence of the assistant manager or store manager. Ensuring maximum sales by the store as well as excellent customer service in helping customers locate, select, and purchase products.